Samsung SGH-I897ZKZATT - Manual (Page 17)

Getting Started 12
To enter the Android System Recovery mode, follow these steps:
1. With the phone turned off, press the Power key and
Volume Up/Down keys at the same time until the phone
switches on.
2. Once the AT&T logo appears, release the Power key while
continuing to press the Volume Up/Down keys.
3. Continue to press the Volume Up/Down keys for at least 8
seconds, until Recovery mode is launched and the Android
System Recovery screen is displayed.
4. Release the Volume Up/Down keys.
5. The following options are available:
• reboot system now: this option turns on your phone.
• apply update from sdcard: this option allows you to apply updates
from your memory card to your phone.
• wipe data/factory reset: deletes all data from the phone except
pictures and videos. For more information, refer to “Factory data
reset” on page 117.
• wipe cache partition: allows you to delete all cache data such as
log files.
6. Use the Volume Up/Down keys to scroll up or down, then
use the Power key to make a selection.
Safe Mode
You can boot your phone into Safe Mode if you wish to
troubleshoot whether or not added applications are causing
problems with the device. Safe mode will only load basic system
software.
1. Make sure your phone is turned off.
2. Press and hold the power key ( ) to boot up your
device.
3. After the animation starts to display, continually tap the
key until the backlight turns on behind the four
bottom keys.
4. Press and hold the key.
When the Home screen is displayed, Safe mode is
displayed in the lower left corner of the screen.