Symptoms and solutions, Troubleshooting – Samsung HMX-U20LN-XAC User Manual

Page 84

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74

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized
service center.

Power

Symptom

Explanation/Solution

The camcorder does not turn on.

Charge the battery.
If you use an AC power adaptor, make sure it is properly
connected to the wall outlet.
Unplug the AC power adaptor, and reconnect the power supply to
the camcorder before turning it on.


The power automatically turns off.

Is “Auto Power Off” set to “5 Min”? If no button is pressed for
about 5 minutes, the camcorder automatically turns off. To disable
this option, change the setting of "Auto Power Off" to "Off."

page 56

The battery is almost discharged. Charge the battery.
Use the AC power adaptor.


Power cannot be turned off .

Unplug the AC power adaptor, and then reconnect the power
supply to the camcorder before turning it on.

The battery discharges quickly.

The temperature is too low.
The battery is not fully charged. Recharge the battery.
The battery reached the end of its lifespan and cannot be
recharged.
Contact your nearest Samsung authorized service center.



Display

Symptom

Explanation/Solution

The recorded image is wider or
narrower than the original image.

You should check the resolution before you record.

pages 41, 42

Unknown indicator appears on the
screen.

A warning indicator or message appears on the screen.

pages 72, 73

An after image remains on the LCD
screen.

This occurs if you disconnect the AC power adaptor before turning
the power off.

The image on the LCD screen looks
dark.

Ambient light is too bright. Adjust the brightness and angle of the
LCD.

troubleshooting

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