Customer support, Troubleshooting – Samsung YP-W3Z-XAA User Manual

Page 31

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61

ENG

60

Troubleshooting

LCD window is dark

Check Contrast

The player keeps

turning off.

In Stop mode, the power is automatically
turned off (changes depending on settings).

Check to see if there are files saved in it.

I cannot properly

connect the player to

the PC.

Win98 : Try to connect again after
installing Driver.

WinME/2000/XP : Press Start in the
desktop to execute Windows Update.
After selecting important update and
service pack, execute update all.
Try to connect it again after rebooting PC.

The buttons do

not work.

Check to see if the HOLD button is locked.

Reset your player by pressing the and

buttons simultaneously.

The file name is not
displayed correctly.

Select [Settings]

[Environment]

[Language] from the menu and change the
language settings.

Troubleshooting

The software
doesn’t work

Refer to the System Requirements

The player does not

work and the LCD

displays nothing.

Reset your player by pressing the and

buttons simultaneously.

Plug the charger into an outlet.

In PLAY mode, music is

not played after

pressing the √» button

Check to see if MP3 or WMA files are saved
in the built-in memory.

Check to see if the HOLD button is locked.

Files cannot be

downloaded.

Check to see if the driver is installed correctly
in the computer.

Check the connection between the player and
PC.

Operating system limits the number of files you
can save. Please save your music files by
creating a subfolder.

Check if the memory is full.

Backlight does

not work.

Check the backlight setup.

When the battery power is low, the backlight
will go out.

W3 (ENG) AME≥ª¡ˆ 2/28/05 11:51 AM Page 60

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