Troubleshooting – Samsung YP-P3JES-XAA User Manual

Page 134

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134 _

troubleshooting

troubleshooting

If you have a problem with your new MP3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).

PROBLEM

SOLUTION

Power will not turn on.

•

Power will not turn on if the battery is completely

drained. Recharge the battery and turn the power

on again.

•

Press the Reset hole.

Buttons do not work.

•

Check if the HOLD function is set to lock all button

operations.

•

Ensure that you press the right button and icon

before trying.

•

Press the Reset hole.

The screen will not
turn on.

•

The screen may not be visible under direct sunlight.

•

When <Display Off Time> is selected from
<Settings>

→ <Display>, the touch screen will be

turned off. Tap any button or on the screen and see

if it turns on.

Power is turning off.

•

The power is automatically turned off when the

battery is completely drained. Recharge the battery.

•

If <Auto Power Off> is selected from <Settings>

→ <System>, the Power will be turned off when the

player is in Pause mode. Turn on the Player.

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