Troubleshooting, T-mobile wi-fi help, Troubleshooting t-mobile wi-fi help – Samsung SGH-T339RRATMB User Manual

Page 41

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Wi-Fi 38

7.

Press the Down key to highlight Connection settings. Press the Left or Right key to set to Automatically

connect, or Don’t automatically connect.

8.

Press the Down key to highlight the Non-broadcast SSID option. Press the

key to place a checkmark

in this box if your router does NOT broadcast its SSID. In general, the default setting for most routers will

broadcast the SSID.

9.

Press the Down key to highlight the Inter AP handovers option.

10.

Press the

key to place a checkmark in this box if you want your phone to perform a fast handoff (for

quicker authentication).

11.

Press the Down key to highlight the IP setting option. Press the Left or Right key to set to Dynamic or

Static. Dynamic is the standard and recommended setting.

If you select Static in this step, press the Down key to highlight the IP address option. Press the

key to

enter the IP address menu. If you are using a T-Mobile Router, copy the information regarding the IP address,

Subnet Mask, DNS Server, and Gateway from your router into your phone. The IP address you input must be

different from the one you use to access the router. If you are connected to a Wi-Fi network that requires

Static IP addresses (usually in a corporate environment), please see your System Administrator to get the

required information.

12.

When finished, press the Save soft key.

Troubleshooting

This section provides resources for determining solutions to problems or issues that may occur with your T-Mobile
Wi-Fi compatible phone.

T-Mobile Wi-Fi Help

Use the following steps to select the Wi-Fi Help option from the Wi-Fi menu and get specific Wi-Fi assistance.

1.

In Idle mode, press Menu

Settings

Wi-Fi

Wi-Fi Help option and press the Select soft key.

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