Making a call, Placing a conference call, Putting a call on hold – AT&T MLS-12D User Manual

Page 5: Transferring a call

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Making a Call

Outside:
[Line] +
Telephone Number

Inside—Ring:

[Intercom]+

Ext. Number

Inside—Page:

[Intercom] +

[*] + Ext. Number

[Intercom] +

[ * ] [ 7 ]

Placing a Conference Call

Telephone or Ext. Number+
[Conf] +
Telephone or Ext. Number+
[Conf]

To Drop:
[Drop] (MLS-12) or

[Feature] [0] [6] (MLS-6)

Putting a Call on Hold

To Hold:

[Hold]

To Pick Up:

[Line]

To call an outside party:

1. Press an idle (not lit) outside [Line] button.
2. Lift the handset.
3. Dial the telephone number.

To call an inside party (another extension):

1. Press an idle (not lit) [Intercom] button.
2. Lift the handset.
3. To ring the extension, dial extension number, or

To page (voice signal) another MLS phone, so your voice is
heard through the speaker, dial [*] plus the extension.

If you lift the handset without pressing a button, you will be
connected to the first idle line or intercom programmed for your

extension.

To page all extensions with MLS phones:

1. Press an idle (not lit) [Intercom] button.

2. Dial [*] [7]. When you hear a beep, speak into the handset.

Your voice is heard on all MLS phone speakers. If a user picks

up, the page becomes an intercom call to that user.

To add parties to a call (max. 2 parties plus you):

1. Call the first party (can use Speed Dial or Auto Dial buttons).
2. After the first party answers, press [Conf].
3. Press an Idle [Line] or [Intercom] button, then call the second

party.

4. After the second party answers, press [Conf] again. You are

connected with both parties. If no one answers or the call is
refused, to reconnect the first party, press the line button next
to the winking green light.

To drop the last party added to the call:

MLS-12 phone

Press [Drop]

MLS-6 phone

Press [Feature] [0] [6]

NOTE: You cannot transfer or join a conference call.

To put an outside or intercom call on hold:

1. Press [Hold].

To pickup a held call:

1. Press the held line button.
2. Lift the handset.

Transferring a Call

To pass an outside call to another extension:

[Transfer] +

1.

Ext. Number

2.
3.

Press [Transfer].
Dial the extension to which you want the call transferred.
When someone answers, announce the call, then hang up. If
no one answers or the call is refused, press the line button next
to the winking green light to reconnect the caller.

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