Password problems, Password, Problems – Lenovo IdeaPad S9e -FR User Manual
Page 56
Problem:
The
screen
goes
blank
while
the
computer
is
on.
Solution:
Your
screen
saver
or
power
management
may
be
enabled.
Do
either
of
the
following:
v
Move
the
touch
pad
or
press
a
key
to
exit
the
screen
saver.
v
Press
the
power
button
to
resume
from
standby
or
hibernation.
Password
problems
Problem:
You
forgot
your
password.
Solution:
v
If
you
forget
your
user
password,
you
must
take
your
computer
to
a
Lenovo
authorized
servicer
or
a
marketing
representative
to
have
that
password
canceled.
v
If
you
forget
your
supervisor
password,
a
Lenovo
authorized
servicer
cannot
reset
your
password.
You
must
take
your
computer
to
a
Lenovo
authorized
servicer
or
a
marketing
representative
to
have
the
system
board
replaced.
Proof
of
purchase
is
required,
and
a
fee
will
be
charged
for
parts
and
service.
v
If
you
forget
your
hard
disk
password,
a
Lenovo
authorized
servicer
cannot
reset
your
password
or
recover
data
from
the
HDD.
You
must
take
your
computer
to
a
Lenovo
authorized
servicer
or
a
marketing
representative
to
have
the
HDD
replaced.
Proof
of
purchase
is
required,
and
a
fee
will
be
charged
for
parts
and
service.
48
Lenovo
®
IdeaPad
™
S9e
and
S10e
User
Guide