Types of warranty service – Lenovo ThinkPad Edge E50 User Manual

Page 26

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ThinkPad Edge 13"

Machine Type

Country or Region of
Purchase

Warranty period

Type of Warranty

Service

Parts and Labor -
1 year

3, 1

Asia Pacific, US,
Canada, Mexico,
Australia, New Zealand,
and Japan

Battery pack - 1
year

1

Parts and Labor -
1 year

4, 1

0217, 0221, 0250

Other

Battery pack - 1
year

1

ThinkPad Edge 14" and Edge 15"

Machine Type

Country or Region of
Purchase

Warranty period

Types of Warranty

Service

Parts and Labor -
1 year

3, 1

Australia, New Zealand,
and Japan

Battery pack - 1
year

1

Parts and Labor -
1 year

4, 1

0199, 0301, 0302,

0319, 0578, 0579

Other

Battery pack - 1
year

1

If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your call,
parts availability, and other factors.

Types of Warranty Service

1. Customer Replaceable Unit (“CRU”) Service

Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request. CRUs
that are easily installed by you are called “Self-service CRUs”. “Optional-service
CRUs” are CRUs that may require some technical skill and tools. Installation of
Self-service CRUs is your responsibility. You may request that a Service Provider
install Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for
purchase from a Service Provider or Lenovo under which Self-service CRUs would

14

Service and Troubleshooting Guide

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