Strategy for replacing frus for cto, cmv, and gav, Product definition, Fru identification for cto, cmv, and gav products – Lenovo IdeaPad S9e -FR User Manual
Page 27: Strategy, Replacing, Frus, Product, Definition, Identification, Products
Strategy
for
replacing
FRUs
for
CTO,
CMV,
and
GAV
Product
definition
Dynamic
Configure
To
Order
(CTO)
This
provides
the
ability
for
a
customer
to
configure
an
IBM
®
or
a
Lenovo
solution
from
an
eSite,
and
have
this
configuration
sent
to
fulfillment,
where
it
is
built
and
shipped
directly
to
the
customer.
The
machine
label,
Product
Entitlement
Warehouse
(PEW),
eSupport,
and
the
HMM
will
load
these
products
as
the
4-digit
MT
and
3-digit
model,
where
model
=
“CTO”
(Example:
1829-CTO).
Custom
Model
Variant
(CMV)
This
is
a
unique
configuration
that
has
been
negotiated
between
IBM
or
Lenovo
and
the
customer.
A
unique
4-digit
MT
and
3-digit
model
is
provided
to
the
customer
to
place
orders
(Example:
1829-W15).
A
CMV
is
a
special
bid
offering.
Therefore,
it
is
NOT
generally
announced.
v
The
MTM
portion
of
the
machine
label
is
the
4-digit
MT
and
3-digit
model,
where
model
=
“CTO”
(Example:
1829-CTO).
The
PRODUCT
ID
portion
of
the
machine
label
is
the
4-digit
MT
and
3-digit
CMV
model
(Example:
1829-W15).
v
The
PEW
record
is
the
4-digit
MT
and
3-digit
model,
where
model
=
“CTO”
(Example:
1829-CTO).
v
eSupport
will
show
both
the
CTO
and
CMV
machine
type
models
(Example:
1829-CTO
and
1829-W15
will
be
found
on
the
eSupport
site.)
v
The
HMM
will
have
the
4-digit
MT
and
3-digit
CTO
model
only
(Example:
1829-CTO).
Again,
CMVs
are
custom
models
and
are
not
found
in
the
HMM.
General
Announce
Variant
(GAV)
This
is
a
standard
model
(fixed
configuration).
GAVs
are
announced
and
offered
to
all
customers.
The
MTM
portion
of
the
machine
label
is
a
4-digit
MT
and
3-digit
model,
where
model
=
a
“fixed
part
number”,
not
“CTO”
(Example:
1829-F1U).
Also,
PEW,
eSupport,
and
the
HMM
will
list
these
products
under
the
same
fixed
model
number.
FRU
identification
for
CTO,
CMV,
and
GAV
products
There
are
three
information
resources
to
identify
which
FRUs
are
used
to
support
CTO,
CMV,
and
GAV
products.
These
sources
are
PEW,
eSupport,
and
the
HMM.
Using
PEW
v
PEW
is
the
primary
source
for
identifying
FRU
part
numbers
and
FRU
descriptions
for
the
key
commodities
for
CTO,
CMV
and
GAV
products
at
a
MT
-
serial
number
level.
An
example
of
key
commodities
are
hard
disk
drives,
system
boards,
microprocessors,
Liquid
Crystal
Displays
(LCDs),
and
memory.
v
Remember,
all
CTO
and
CMV
products
are
loaded
in
PEW
under
the
4-digit
MT
and
3-digit
model,
where
model
=
“CTO”
(Example:
1829-CTO).
GAVs
are
loaded
in
PEW
under
the
4-digit
MT
and
3-digit
model,
where
model
=
a
“fixed
part
number”,
not
“CTO”
(Example:
1829-F1U).
v
PEW
can
be
accessed
at
the
following
Web
site:
Select
Warranty
lookup.
Input
the
MT
and
the
Serial
number
and
the
list
of
key
commodities
will
be
returned
in
the
PEW
record
under
COMPONENT
INFORMATION.
Important
service
information
19