Diagnostics using pc-doctor for dos, Testing the computer, Diagnostics – Lenovo IdeaPad S9e -FR User Manual

Page 34: Using, Pc-doctor, Testing, Computer

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Diagnostics

using

PC-Doctor

for

DOS

The

IdeaPad

computer

has

a

test

program

called

PC-Doctor

for

DOS

(hereafter

called

PC-Doctor.)

You

can

detect

errors

by

running

the

diagnostics

test

included

in

PC-Doctor.

This

section

is

an

overview

of

the

procedure.

For

details

that

depend

on

model-unique

functions,

refer

to

“IdeaPad

S9e,

S10e,

and

S10”

on

page

45.

For

some

possible

configurations

of

the

computer,

PC-Doctor

might

not

run

correctly.

To

avoid

this

problem,

you

need

to

initialize

the

computer

setup

by

use

of

the

BIOS

Setup

Utility

before

you

run

PC-Doctor.

To

enter

the

BIOS

Setup

Utility,

do

as

follows:

1.

Turn

on

the

computer.

2.

When

the

Lenovo

logo

comes

up,

immediately

press

F2

to

enter

the

BIOS

Setup

Utility.

Note:

If

the

customer

has

set

a

supervisor

password,

the

BIOS

Setup

Utility

menu

appears

after

the

password

is

entered.

If

the

customer

has

set

a

user

password,

you

can

start

the

utility

by

entering

that

password;

however,

you

cannot

change

all

of

the

parameters.

On

the

BIOS

Setup

Utility

screen,

press

F9,

Enter,

F10,

and

then

Enter.

Note:

When

you

initialize

the

computer

configuration,

some

devices

are

disabled,

such

as

the

serial

port.

If

you

test

one

of

these

devices,

you

will

need

to

enable

it

by

using

Configuration

utility

for

DOS.

The

utility

is

available

on

the

following

Web

site:

http://www.lenovo.com/support

Testing

the

computer

To

run

the

test,

do

as

follows:

1.

Insert

the

PC-Doctor

disc

into

the

optical

drive;

then

power

on

the

computer.

If

the

computer

cannot

be

powered

on,

go

to

“Power

system

checkout”

on

page

29,

and

check

the

power

sources.

If

an

error

code

appears,

go

to

“Symptom-to-FRU

index”

on

page

39.

On

the

first

screen,

select

the

model

and

press

Enter.

Follow

the

instructions

on

the

screen.

2.

The

main

panel

of

PC-Doctor

appears.

3.

Select

Diagnostics

with

the

arrow

keys,

and

press

Enter.

A

pull-down

menu

appears.

(Its

exact

form

depends

on

the

model.)

Note:

PC-Doctor

menu

does

not

mean

the

formal

support

device

list.

Some

unsupported

device

names

may

appear

in

the

PC-Doctor

menu.

Note:
PC-Doctor

for

DOS

is

available

at

following

Web

site:

http://www.lenovo.com/

support

To

create

the

PC-Doctor

diagnostic

CD

or

DVD,

follow

the

instruction

on

the

Web

site.

26

IdeaPad

S9e,

S10e,

and

S10

Hardware

Maintenance

Manual

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