Troubleshooting – Lenovo G465 Notebook User Manual
Page 34
 
30
Chapter 5. Troubleshooting
Troubleshooting
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If you do not find your problem here, see Chapter 2. The following section only 
describes problems that might negate the need to refer to the more 
comprehensive information in Chapter 2.
Display problems
When I turn on the computer, 
nothing appears on the screen.
•
If the screen is blank, make sure that:
- The battery is installed correctly. 
- The AC adapter is connected to the computer and the 
power cord is plugged into a working electrical outlet.
- The computer power is on. (Press the power button again
for confirmation.)
- The memory is installed correctly.
•
If these items are properly set, and the screen remains blank, 
have the computer serviced. 
When I turn on the computer, 
only a white cursor appears on 
a blank screen. 
•
Restore backed-up files to your Windows environment or 
the entire contents of your hard disk to the original factory 
contents using OneKey Recovery. If you still see only the 
cursor on the screen, have the computer serviced.
My screen goes blank while the 
computer is on.
•
Your screen saver or power management may be enabled. 
Do one of the following to exit from the screen saver or to 
resume from sleep or hibernation mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
- Press Fn+F2 to confirm whether the LCD screen has been 
turned off.