Internet fax, Pc fax, Internet fax -4 pc fax -4 – Konica Minolta bizhub C35 User Manual

Page 125

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Problems when sending faxes

8-4

Internet fax

PC fax

Symptom

Cause

Solution

Transmission is not pos-
sible.

The network settings are
not specified correctly.

Check that the settings
in “Initial settings” on
page 1-13 have
been
correctly specified.

The e-mail address for
the destination is incor-
rect.

Check that the regis-
tered destination infor-
mation is correct.

The cables are not con-
nected correctly.

Check that the cables
are correctly connected.

Symptom

Cause

Solution

The message “Printer is
not connected” or “Print
Error” appears on the
computer screen.

The fax driver specified
when sending may not
be supported by the
printer controller.

Check the specified
printer name.

The network or USB
cable may be discon-
nected.

Check that the cable is
correctly connected.

An error may have
occurred on this
machine.

Check the control panel
of this machine.

Memory may be insuffi-
cient.

Check whether a test
page can be sent.

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