Eliminating minor faults yourself, En 30 – Neff KI2223D40 User Manual

Page 30

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30

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following

information.
Customer service will charge you for advice – even if the appliance is still under

guarantee!

Fault

Possible cause

Remedial action

Temperature differs

greatly from the set

value.

In some cases it is adequate

to switch off the appliance

for 5 minutes.
If the temperature is too high wait a

few hours and check whether

the temperature has approached

the set value.
If the temperature is too low check

the temperature again the next day.

Displays

do not illuminate.

Power failure; the fuse

has been switched off;

the mains plug has not

been inserted

properly.

Connect mains plug. Check whether

the power is on, check the fuses.

The light

does not function.

The LED light

is defective.

See chapter “Light (LED)” section.

Appliance was open

too long.
Light is switched off

after approx. 10 min.

When the appliance is closed

and opened, the light is on again.

Bottom of the

refrigerator

compartment is wet.

The condensation

channel or drainage

hole are blocked.

Clean the condensation channel

and the drainage hole. See chapter

Cleaning the appliance. Fig. #

The temperature in

the refrigerator com-

partment is too cold.

Temperature has been

set too low.

Increase the temperature.

Appliance is not

cooling, temperature

display and light

are lit.

Showroom mode is

switched on.

Hold down temperature selection

button fig. "/3 for 10 seconds until

an acknowledgement signal sounds.
After a short time check whether

your appliance is cooling.

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