Eliminating minor faults yourself, En 31 – Neff K4336X8 User Manual

Page 31

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31

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following

information.
Customer service will charge you for advice – even if the appliance is still under

guarantee!

Fault

Possible cause

Remedial action

The light does not work.

The bulb is defective.

Replace bulb. Fig. -/B
1. Switch the appliance off.
2. Pull out mains plug or switch off fuse.
3. Slide cover forwards and remove.
4. Change the bulb.

(Replacement bulb: 220–240 V a.c., E14

bulb holder, see defective bulb for

wattage.)

Light switch is jammed.

Check whether the light switch can move.

Fig. -/A

There is a thick layer of frost

in the freezer compartment.

Defrosting the freezer compartment (see

chapter Defrosting). Always ensure that the

freezer compartment door is closed properly.

Floor of the refrigerator

compartment is wet.

The condensation channels

or drainage hole are blocked.

Clean the condensation channels

and the drainage hole. See chapter Cleaning

the appliance. Fig. +

The temperature in

the refrigerator

compartment is too cold.

Freezer compartment door is

open.

Close the freezer compartment door. The

freezer compartment door engages audibly.

Too much food was placed in

the freezer compartment at

once.

Do not exceed max. freezing capacity.

Temperature controller has

been set too high.

Set temperature controller lower.

The refrigerating unit

is switching on more

frequently and for longer.

Appliance opened

frequently.

Do not open the appliance unnecessarily.

The ventilation openings

have been covered.

Remove obstacles.

Large quantities of fresh

food are being frozen.

Do not exceed max. freezing capacity.

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