Guarantee restrictions, Guarantee & service, Troubleshooting – Philips SHAVER Series 3000 Afeitadora eléctrica User Manual

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Guarantee & service

If you need service or information or if you have a

problem, please visit the Philips website at

www.philips.com or contact the Philips Consumer

Care Centre in your country (you find its phone

number in the worldwide guarantee leaflet). If there

is no Consumer Care Centre in your country, go to

your local Philips dealer.
Guarantee restrictions

The shaving heads (cutters and guards) are not

covered by the terms of the international guarantee

because they are subject to wear.

Troubleshooting

1

Reduced shaving performance.

Cause 1: the shaving heads are dirty.The shaver has

not been rinsed long enough or the water used was

not hot enough.

Clean the shaver thoroughly before you continue

shaving. See chapter ‘Cleaning and maintenance’.

Cause 2: long hairs are obstructing the shaving heads.

Clean the cutters and guards with the brush

supplied. See chapter ‘Cleaning and maintenance’,

section ‘Every six months: shaving heads’.

Cause 3: the shaving heads are damaged or worn.

Replace the shaving heads. See chapter

‘Replacement’.

2

The shaver does not work when the on/off

button is pressed.

Cause 1: the battery is empty.

Recharge the battery. See chapter ‘Charging’.

Cause 2: the appliance is not connected to the

mains.

Put the powerplug in the wall socket.

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