Troubleshooting – Brother P-TOUCH PT-1700 User Manual

Page 51

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TROUBLESHOOTING

Problem

What to Do

1. The display stays blank after you

have turned on the machine.

●

Check the polarity of the batteries.

●

If the batteries are low, replace
them.

●

Check that the adaptor is working
properly.

2. The machine does not print, or the

printed characters are blurred.

●

Check that the tape cassette has
been inserted properly.

●

If the tape cassette is empty, re-
place it with a new one.

●

Check that the character size is
appropriate for the width of the
tape that is used.

3. The printed characters are not

formed properly.

●

The batteries are probably weak.
Replace them.

4. The tape cannot be cut.

●

The cutting blade is probably dull.
Replace the cutter unit.

5. Striped tape appears.

●

You have reached the end of the
tape. Replace it with a new tape.

6. The memory has cleared on its

own.

●

The batteries are probably weak.
Replace them.

7. An unprinted line appears on a

label.

●

There may be some dust on the
print head. Wipe the print head
gently with a dry cotton swab.

●

If dust still remains, dip the cotton
swab in isopropyl (rubbing) alco-
hol and wipe the print head again.

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