Activating teleservice, Customer relations, Service request – BMW 328i xDrive Sports Wagon 2009 User Manual

Page 187: Automatic service request

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Settings

Suppressing cookies

1.

Open "Options".

2.

"Suppress cookies"

Suppressing pop-ups

1.

Open "Options".

2.

"Suppress pop-ups"

Suppressing safety warnings

1.

Open "Options".

2.

"Block HTTPS pop-ups"

Activating TeleService*

If the services are not displayed, they may need
to be activated.

1.

"BMW Assist"

2.

"Activate TeleService"

Customer Relations

Contact Customer Relations for information on
all aspects of your vehicle.

Vehicle equipped with BMW Assist or

TeleService

1.

"BMW Assist"

2.

"Customer Relations"

3.

"Start service"

A voice connection is established to Customer
Relations.

Vehicle not equipped with BMW Assist

or TeleService

1.

"BMW Assist"

2.

"Customer Relations"

The Customer Relations phone number is dis-
played. If the vehicle is equipped with BMW

Assist or the mobile phone preparation pack-
age, a voice connection is established.

Service Request*

You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. Your BMW center will contact you.

Starting a Service Request

1.

"BMW Assist"

2.

"Service Request"

3.

"Start service"

Automatic Service Request*

The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. The center
will contact you and a service appointment can
be arranged.
You can check when the BMW center was noti-
fied.

ba8_E9091_cic.book Seite 185 Mittwoch, 29. Oktober 2008 2:59 14

Online Edition for Part no. 01 41 2 602 099 - © 10/08 BMW AG

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