BMW X5 xDrive35d 2009 - Manual (Page 237)

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BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transferred to the BMW Assist
Response Center if an emergency request
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center.
After the BMW Assist system has been deacti-
vated, no BMW Assist service will be available.
The BMW Assist system can be reactivated by
a BMW Sports Activity Vehicle Center after
signing a new contract.
Requirements
If the following requirements are met, you can
use BMW Assist:
> The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
> To transmit position data, the vehicle must
be able to determine the current position.
> To activate and update BMW Assist, a GPS
signal must be available.
> You have subscribed to BMW Assist with
your BMW Sports Activity Vehicle Center or
with the BMW Assist Response Center.
Enabling must have been completed.
> BMW Assist is activated, refer to page 240 .
Offered services
The following services are available via
BMW Assist:
> Emergency request, refer to page 279 :
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
> Automatic collision notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center contacts
you and takes further steps to help you.
> Enhanced roadside assistance:
You can call BMW Roadside Assistance
*
should you require help in the event of a
breakdown. If possible, the vehicle and
position data are transmitted in the process.
> BMW Customer Relations:
For information on all aspects of your vehi-
cle, you can be connected to BMW Cus-
tomer Relations.
> BMW TeleServices * :
The data on the service status of your vehi-
cle or on required inspections are transmit-
ted to your BMW Sports Activity Vehicle
Center either automatically prior to the due
date or when you request a BMW service
appointment.
> Unlocking and locking the vehicle:
Inform the BMW Assist Response Center,
e.g. if your remote control is not available
and you want to have the vehicle opened or
closed.
> Stolen vehicle recovery:
After your vehicle has been reported to the
police as stolen, the BMW Assist Response
Center can locate its position.
In addition, you can be provided with other ser-
vices, e.g. the concierge service or information
*
Online Edition for Part no. 01 41 2 600 792 - © 09/08 BMW AG