In canada, Reporting safety defects in, The 50 united states and – Dodge 2012 Challenger-SRT - User Guide User Manual

Page 122: Washington, d.c, Consumer assistance

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REPORTING SAFETY DEFECTS IN THE 50 UNITED STATES AND

WASHINGTON, D.C.

• If you believe that your vehicle has a defect that could cause a collision or cause injury or

death, you should immediately inform the National Highway Traffic Safety Administra-

tion (NHTSA) in addition to notifying the manufacturer.

• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a

safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your

authorized dealer and the manufacturer.

• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–

327–4236 (TTY: 1–800–424– 9153), or go to http://www.safercar.gov; or write to: Admin-

istrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590.

You can also obtain other information about motor vehicle safety from

http://www.safercar.gov.

In Canada
• If you believe that your vehicle has a safety defect, you should contact the Customer

Service Department immediately. Canadian customers who wish to report a safety

defect to the Canadian government should contact Transport Canada, Motor Vehicle

Defect

Investigations

and

Recalls

at

1-800-333-0510

or

go

to

http://www.tc.gc.ca/roadsafety/

• French Canadian customers who wish to report a safety defect to the Canadian govern-

ment should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls

at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/

CONSUMER ASSISTANCE

120

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