Reporting safety defects in the united states, In canada, Reporting safety defects in the united – Dodge 2013 Challenger_SRT - User Guide User Manual

Page 130: States, Consumer assistance

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REPORTING SAFETY DEFECTS IN THE UNITED STATES

• If you believe that your vehicle has a defect that could cause a collision or cause injury or

death, you should immediately inform the National Highway Traffic Safety Administra-

tion (NHTSA) in addition to notifying the manufacturer.

• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a

safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your

authorized dealer and the manufacturer.

• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236

(TTY: 1–800–424–9153), or go to http://www.safercar.gov; or write to: Administrator, NHTSA,

1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain

other information about motor vehicle safety from http://www.safercar.gov.

In Canada
• If you believe that your vehicle has a safety defect, you should contact the Customer

Service Department immediately. Canadian customers who wish to report a safety

defect to the Canadian government should contact Transport Canada, Motor

Vehicle Defect Investigations and Recalls at 1-800-333-0510 or go to

http://www.tc.gc.ca/eng/roadsafety/safedrivers-childsafety-index-53.htm

• French Canadian customers who wish to report a safety defect to the Canadian govern-

ment should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls

at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/

CONSUMER ASSISTANCE

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