Contour Design Shuttle-Xpress NLE Multimedia Controller (Black) - Manual (Page 42)

Shipments received without an RMA number may be delayed, so be sure to call or e-mail for
an RMA number PRIOR to returning the unit.
You can contact Contour’s Customer Care from 9AM through 6PM Monday through Friday
EST/EDT 1-800-462-6678 (Select Option 2) or 603-893-4556 (Select Option 2) International.
Our fax number is 603-893-4558.
When sending a fax or email to Contour’s Customer Care, please clearly write the RMA
number and your contact information.
To email us for service or if you have any questions concerning this warranty please email:
[email protected] .
10.3 Software License Agreement
By installing the downloaded software you agree to the following license agreement:
Grant of License - Contour Design, Inc. (“Contour”) grants you this non-exclusive license to use the
accompanying downloaded software subject to the restrictions set forth below.
Definitions - The accompanying software (the "downloaded software") is/was offered via Internet
pages for download as updates, utilities and amendments to existing Contour hardware products (the
"original hardware").
Restrictions on Use - You may install and use one copy of the downloaded software program(s) on
a single computer. You may not lend, rent, lease, or transfer this downloaded software to another
party at any time. Installation on a computer that may be concurrently accessed by more than one
user requires a separate license for each active user connected to a computer on which the software
is installed. You may not modify, reverse engineer, de-compile, or disassemble the downloaded
software.
Copyright - The downloaded software is owned by Contour or its suppliers and is protected by
copyright laws and international treaties.
Term - This license is effective until terminated. You may terminate it at any time by destroying the
downloaded software together with all copies in any form. It will also terminate if you fail to comply
with any term or condition of this Agreement. You agree upon such termination to destroy the
downloaded software together with all copies in any form.
Limited Warranty - Contour assumes responsibility and warranty only for the shape of the software
when transferred by Contour to the Internet. All faults occurring as a consequential result of Internet
dissemination and the process of downloading are at customer's own risk. This downloaded software
is provided "as is" and without any warranty and liability whatsoever. Contour does not warrant that
the functions contained in the Software will meet your requirements or that the operation of the
Software will be uninterrupted or error free. You assume responsibility for operation of the Software
to achieve your intended results, and for the installation, use, and results obtained from the
Software. Subject to any applicable legislation that prohibits the following exclusions, CONTOUR
MAKES NO OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE,
MERCHANTABILITY, MERCHANTABLE QUALITY OR NONINFRINGEMENT OF THIRD PARTY RIGHTS.
Some states or jurisdictions do not allow the exclusion of implied warranties so the above limitations
may not apply to you.
Limitation of Remedies - Subject to any applicable legislation that prohibits the following
limitations, Contour's entire liability and your exclusive remedy shall be, at Contour's option, the
repair or replacement of the downloaded software not meeting Contour's "Limited Warranty". This
remedy is not available if failure of the Software is the result of misuse, abuse, or a failure to follow
the operating instructions in the accompanying written materials. IN NO EVENT WILL CONTOUR OR
ITS SUPPLIERS OR DEALERS BE LIABLE TO YOU FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER DAMAGES ARISING OUT OF
THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
Contour Shuttle Multimedia Controllers 36