Frequently asked questions – Contour Design Shuttle-Xpress NLE Multimedia Controller (Black) User Manual

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Frequently Asked Questions

1. What computer systems does the Shuttle work with?

The Shuttle will work on both Windows and Mac. Unfortunately we do not officially support Linux. However some end users have

created drivers and plugins that do support Linux on our forum. Please feel free to search our forum for Linux support at

http://forums.contourdesign.com/

.

2. I lost some of the button covers from my Shuttle PRO v2. Can I order new ones?

You can call or email Contour Design, and we would be happy to send out some button covers to you, depending on the make of your

Shuttle. Please email us at

[email protected]

for more info.

3. Where can I find button labels for my Shuttle PRO v2?

You can download a PDF version of the Shuttle button labels from our website on the Shuttle PRO v2 product page,

https://www.contourdesign.com/product/shuttlepro-v2/

.

6. Can you lock the Shuttle to one program?

The Shuttle will not lock to one program. It works by generating keystrokes that would be automatically directed toward the foreground

application. This applies to both Mac and Windows.

5. Can the Shuttle work with Android?

Currently no, our main focus is Mac and Windows.

4. What programs/applications does the Shuttle work with?

There are hundreds of programs the Shuttle will work with and there are default settings for many popular programs. You can download a

PDF list of the current settings we support from our website on the Shuttle PRO v2 product page,

https://www.contourdesign.com/product/shuttlepro-v2/

.

Shuttle PRO v2 and Xpress

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If the program you are looking for is not on the list, there are 3 options available for you. There are user made settings available on our forum

to search through,

http://forums.contourdesign.com/

. You can also create your own custom settings using the instructions on page 3 and 4.

Lastly, you can reach out to us at

[email protected]

, for help making custom settings.

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