Infrared printing problems, Accessory error – HP 2100 TN User Manual

Page 109

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Chapter 4 Problem Solving 97

Infrared Printing Problems

Infrared Printing Problems

Symptom

Possible Cause

Solution

The connection cannot be
established or the
transmission seems to be
taking longer than usual.

Computer is not IrDA-
compliant.

Make sure the computer you
are using is IrDA-compliant;
look for an IrDA symbol on the
device or refer to the
computer’s manual.

IR Driver is not installed on
your computer or Personal
Digital Assistant (PDA).

Make sure the operating
system on the computer
includes an IR driver and your
application is using an HP
LaserJet 2100 series printer
driver. Keep in mind that
complex pages take longer to
print.

HP does not supply the IR
driver for the computer port.
The IR driver is available
through the hardware or
operating system
manufacturers. Contact your
hardware or software tech
support to obtain a driver.

Computer and printer are not
positioned properly.

Make sure you have
positioned the device within
the range of operation and that
no objects, such as a finger,
paper, books, or bright light
are interfering with the
connection. Also make sure
the two IR ports are clean
(free from dirt and grease).

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