Remote support and analysis tools, Hp insight remote support software, Keeping the system current – HP BL460C G6 User Manual

Page 62: Drivers

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Software and configuration utilities 62

o

For NetWare: IML Viewer

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For Windows®: IML Viewer

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For Linux: IML Viewer Application

From within the iLO 2 user interface

From within HP Insight Diagnostics (on page

61

)

For more information, see the Management CD in the HP Insight Foundation suite for ProLiant.

Remote support and analysis tools

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the installation or

upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or

HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure
maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of

hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s

service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if

configured and available in your country. The software is available in two variants:

HP Insight Remote Support Standard: This software supports server and storage devices and is
optimized for environments with 1–50 servers. Ideal for customers who can benefit from proactive

notification but do not need proactive service delivery and integration with a management platform.

HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and

proactive service support for nearly all HP servers, storage, network, and SAN environments, plus
selected non-HP servers that have a support obligation with HP. It is integrated with HP Systems Insight

Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight

Remote Support Advanced.

Details for both versions are available on the HP website (

http://www.hp.com/go/insightremotesupport

).

To download the software, go to Software Depot (

http://www.software.hp.com

).

Select Insight Remote Support from the menu on the right.

Keeping the system current

Drivers

IMPORTANT:

Always perform a backup before installing or updating device drivers.

The server blade includes new hardware that may not have driver support on all OS installation media.
If you are installing a SmartStart-supported OS, use the SmartStart software (on page

54

) and its Assisted

Path feature to install the OS and latest driver support.
If you are installing drivers from the SmartStart CD, be sure that you are using the latest SmartStart version

that your server blade supports. To verify that your server blade is using the latest supported version, see the

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