Device update, Device update (windows), Device update (windows) device update (macintosh) – HP 7200 User Manual

Page 205

Advertising
background image

You insert a memory card into a networked HP All-in-One, but iPhoto does not
see it

Solution

A memory card must appear on the desktop for iPhoto to find it, but a

memory card inserted in a networked HP All-in-One does not automatically mount
on the desktop. If you simply launch iPhoto from its folder or by double-clicking an
alias, the application cannot see the inserted, but unmounted memory card.
Instead start the HP Director and choose iPhoto from More Applications.
When you start iPhoto from within the HP Director in this way, the application
sees and mounts the memory card automatically.

You have video clips on a memory card, but they do not appear in iPhoto after
you import the memory card’s contents.

Solution

iPhoto handles still photos only. To manage both video clips and still

images, use Unload Images from the HP Director instead.

Device update

If directed by HP customer support or prompted by a message on your computer,
update your HP All-in-One. Several update methods are available; each involves
downloading a file to your computer to start the Device Update Wizard.

Device update (Windows)

Use one of the following to retrieve an update for your device:

If directed by HP customer support, use your Web browser to download an
update for your HP All-in-One from

www.hp.com/support

. The file will be a self-

extracting executable with the extension .exe. When you double-click the .exe
file, the Device Update Wizard opens on your computer.

Use the Software Update utility, provided with the HP Image Zone software, to
automatically search the HP support website for device updates at predetermined
intervals. For more information on the Software Update utility, see the onscreen
HP Image Zone Help.

Note

After the Software Update utility is installed on your computer, it

searches for device updates. If you do not have the latest version of the
Software Update utility at the time of install, a dialog appears on your
computer prompting you to upgrade. Accept the upgrade. Once the
upgrade is finished, restart the Software Update utility to locate updates
for your HP All-in-One.

To use device update
1.

Do one of the following:

Double-click the update .exe file you downloaded from

www.hp.com/support

.

When prompted, accept the device update found by the Software Update
utility.

The Device Update Wizard opens on your computer.

2.

At the Welcome screen, click Next.
The Select a Device screen appears.

Chapter 16

202

HP Officejet 7200 All-in-One series

Troubleshooting

information

Advertising
This manual is related to the following products: