Maintenance, Troubleshooting – HoMedics Envira Scape User Manual

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Maintenance:

• To clean the pump:

Unplug the fountain from the electrical outlet. Remove the
pump from the base of the fountain. Use a small brush or
stream of water to remove any debris.

• To keep water clean:

Periodically change the water and clean the product according
to the water condition. Keeping the water clean prevents the
water from becoming sticky and forming micro-organisms. An
algaecide or humidifier/vaporizer treatment can be added to
help keep it clean.

• To clean hard water deposits from

the base:

Soak the base in a mixture of vinegar and water to clean and

remove any mineral build-up.

• Keeping the water at an optimum

level:

Add water periodically to keep water level at an optimum level
to avoid shortening the life of the water pump. Fountain
should be “OFF” when refilling to avoid overflow.
NOTE: Never let the water pump run without water. This will
also shorten the life of the water pump.

• Fountain Storage:

When not in use for long periods of time, unplug the fountain
from the electrical outlet, empty the water and store in a cool,
dry place.

Front Plate

PVC Tubing
Inserts Here

Housing

Suction Feet

Impeller

Pump Inlet

Flow
Control
Lever

Troubleshooting:

• If the pump fails to operate, check

the following:

Check the household circuit breaker or plug unit into a different
outlet to make sure the water pump is getting electrical power.
NOTE: Always disconnect the unit from the electrical outlet
before handling the water pump.

Check the water pump discharge and tubing for kinks and
obstructions. Algae build-up can be flushed out in any faucet.

Remove the water pump inlet to access the impeller area. Turn
the rotor to ensure it is not broken or jammed.

Monthly maintenance will add to the life of your water pump.
NOTE: Make sure that the electrical cord loops below the electri-
cal outlet to form a “drip loop”. This will prevent water from run-
ning down the cord into the electrical outlet.

• If the pump is loud, gurgles, spews,

or “burps”:

Check the water level to make sure the water pump has enough
water to function.
NOTE: The pump must be completely submerged in water.

• Obtaining a desired water level:

Check the water level daily in the first week to measure the
rate of evaporation. Refill with water as needed.

• If water is flowing unevenly:

Check to see if the fountain is on a level surface. Then, run fingers

across fountain surface to help spread the water distribution.

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