Hotpoint HDA969 - Manual (Page 12)

Questions?
Use This Problem Solver
PROBLEM
DISHWASHER
WON’T RUN
UNUSUAL NOISE
DISHES DON’T DRY
UNCLEAN DISHES
AND FLATWARE
BLACK OR GRAY
MARKS ON DISHES
DETERGENT IN
DISPENSER CUPS
DETERGENT CUP
LID WON’T LATCH
ADDING
YELLOW OR
BROWN FILM
POSSIBLE CAUSE AND REMEDY
A fuse in your home maybe blown, or the circuit breaker tripped. Replace fuse or
reset circuit breaker. Remove any other appliances from the circuit.
Utensils may not be secure on rack pins, or something small may have dropped from
the rack. Water is causing utensils to rattle. Make sure everything is securely placed in
dishwasher.
Make sure inlet water temperature is correct. (See page 6.)
Unload the bottom rack first. Water from dishes in the top rack maybe spilling into the
bottom rack.
Check for improper loading. Dishes shouldn’t nest together. Avoid overloading.
Check the rinse agent dispenser to see that it’s not empty.
Check inlet water temperature. It should be at least (To test, see page 6.)
Water pressure may be temporarily low. Turn on a faucet. Is water coming out slower
than usual? If so, wait until pressure is normal before using your dishwasher.
Plugged air gap. (See page 11.)
Improper rack loading. (See pages 8 and 9.)
utensils often leave marks when they rub against dishes. Remove marks
with a mild abrasive cleanser.
Water may not be reaching the detergent cups. Move dishes that maybe blocking
detergent cup.
The dispenser cover may not be opening or may be blocked by improperly loaded
items. If you used a powder detergent, open the cup and remove any caked-on
detergent. If the cup still doesn’t open automatically, call for service.
Detergent may be old. If the powder detergent is hard or caked in the box, throw it
away. The detergent may not be working well. Try another brand.
Cycle Indicator Dial must be in OFF position for cup lid to close and latch properly. If
you unlatch the door and open it to dry your dishes, the Cycle Indicator Dial does not
advance to OFF by itself.
Tea or coffee can stain cups. Remove the stains by hand, using a solution of cup
bleach and 3 cups warm water.
An overall yellow or brown film on dishes or glassware can be caused by iron
deposits in water. A special filter in the water supply line is the only way to correct
this problem. Your water softener company can tell you about the filter.
Yellow film on sterling silver results when you wash copper utensils in the same
load. Silver polish will usually remove this stain.
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