Т³гж 19, Appendix, Troubleshooting – Hisense Group LCD3201EU User Manual

Page 19: Symptoms possible solutions

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Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and
some solutions.

Symptoms

Possible Solutions

TV will not turn on

No picture, no sound

No sound, picture OK

Poor sound, picture OK

Poor picture, sound OK

Unable to select a certain channel

Poor colour or no colour

The remote control does not operate

Make sure the power cord is plugged in, then press [Power].

The remote control batteries may be dead. Replace the batteries.

Check if you have set the off timer.

Check the antenna/cable connections.

Press [Display] to see if you have select the right signal source.

The sound may be muted. Press

on the remote control or .

The station may have broadcast difficulties. Try another channel.

[ >]

The station may have broadcast difficulties. Try another channel

Check the antenna connections.

The station may have broadcast difficulties. Try another channel.

Adjust the picture from the menu.

The channel may be skipped. See SKIP on page 10.

The station may have broadcast difficulties. Try another channel.

Adjust the HUE and COLOUR in the menu.

There may be an obstruction between the remote control and the

remote control sensor.

The batteries may be installed with a wrong polarity.

The remote control batteries may be dead. Replace the batteries.

Appendix

Check the speakers cable connections.

Check the speakers cable connections.

Disorder display at power on

This may be caused by too short interval between power off and on.

Unplug the power and restart.

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Check if you have entered Teletext mode. Press [ Text ] to quit.

-18 -

Caution: If there is NTSC signal. The display is abnormal or black. You may press the MENU. Then
operation is normal.

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