Harmony House 802.11a - Manual (Page 67)

Troubleshooting 67
My Harmony User Name and
Password are synchronized with
my Windows User Name and
Password so the Harmony logon
prompt does not appear after I
logon to Windows. But now I want
to change my Harmony Password.
What can I do? Change your Windows Password; the
Harmony logon prompt will reappear after
you log on to Windows once your Windows
Password and Harmony Password no longer
match. Otherwise, contact your network
administrator who can change your
Password via the Harmony System’s User
Database.
My computer can’t connect to a
network drive share when the
Harmony Security Protocol is
enabled. You need to logon to Harmony Security first
before logging on to Windows to gain
immediate access to network resources.
Open the Harmony Utility’s Security screen
and place a check mark next to the
Log on to
Harmony Security before Windows Logon
option. Then, save your changes and logon
to Windows again.
Do the Harmony adapters support
IEEE 802.1X Authentication? Yes, but you cannot configure 802.1x using
the Harmony Utility; you need to use a
configuration utility supplied by your
RADIUS server vendor. Also, Windows XP
provides native support for the IEEE 802.1x
standard. See “802.1x” on page 34 and
page 49 for details.
How long will my battery last when
using the Harmony 802.11a
CardBus Card? Battery life will vary from unit to unit and
depends on many factors including battery
type, length of battery life without the
CardBus Card inserted, and how frequently
the CardBus Card transmits and receives
data. Frequent network activity will drain
the battery faster than if the card were left
idle in doze mode. Configuring the CardBus
Card to use one of the Power Saving modes
will prolong battery life. However, you
should perform some tests under normal
operating conditions to accurately
determine a device’s battery life with the
802.11a CardBus Card.
Symptom/Question Possible Solution/Answer