Check product, Step 2: load the stack of paper correctly – HP PHOTOSMART PLUS B209 User Manual

Page 81

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Step 2: Load the stack of paper correctly

Solution: Remove the stack of paper from the input tray, reload the paper, and then
slide the paper width guide inward until it stops at the edge of the paper.

NOTE:

Do not leave unused photo paper in the input tray. The paper might start

to curl, which could reduce the quality of your printout. For best results, do not
allow printed photos to stack up in the output tray.

For more information, see:

“Load media” on page 23

Cause: The paper was loaded incorrectly.

Check product

Follow these steps.

Step 1: Align the printer

Step 2: Clean the printhead

Step 1: Align the printer

Solution: Aligning the printer can help ensure excellent print quality.

To align the printer from the HP Photosmart Software

1.

Load letter or A4 unused plain white paper into the input tray.

2.

In the HP Solution Center, click Settings.

3.

In the Print Settings area, click Printer Toolbox.

NOTE:

You can also open the Printer Toolbox from the Print Properties

dialog box. In the Print Properties dialog box, click the Features tab, and
then click Printer Services.

The Printer Toolbox appears.

4.

Click the Device Services tab.

5.

Click Align the Printer.

6.

When prompted, ensure plain white letter or A4 paper is loaded in the paper tray,
then touch OK.

NOTE:

If you have colored paper loaded in the paper tray when you align

the print cartridges, the alignment will fail. Load unused plain white paper into
the paper tray, and then try the alignment again.

The product prints an alignment sheet.

7.

Load the page print side down on the right front corner of the glass, and then
touch OK to scan the page.
When the On button stops flashing, the alignment is complete and the page can
be removed. Recycle or discard the page.

Cause: The printer needed to be aligned.

Chapter 12

78

Solve a problem

Solve a problem

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