General printer error, Incompatible ink cartridges – HP PHOTOSMART PLUS B209 User Manual

Page 98

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Printing cannot occur without one of each type of ink cartridge inserted into the correct
slot.
For more information, see:

“Replace the cartridges” on page 62

Cause: The indicated ink cartridges were inserted into the wrong slots.

General printer error

Try the following solutions.

Solution 1: Reset the product

Solution 2: Contact HP support

Solution 1: Reset the product

Solution: Turn off the product, and then unplug the power cord. Plug the power
cord back in, and then press the On button to turn on the product.
Cause: The product experienced an error.
If this did not solve the issue, try the next solution.

Solution 2: Contact HP support

Solution: Write down the error code provided in the message, and then contact HP
support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: There was a problem with the product.

Incompatible ink cartridges

Try the following solutions.

Errors

95

Solve a problem

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