Problems and solutions guide, Problem possible cause solution – Fisher-Price Lil' Lightning McQueen W2603 User Manual

Page 19

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W2603pr-0920

19

PROBLEMS AND SOLUTIONS GUIDE

PROBLEM

POSSIBLE CAUSE

SOLUTION

Vehicle runs sluggishly

Undercharged battery

Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the fi rst time. After fi rst-time use, recharge the battery for
at least 14 hours after each use. Never charge the battery
longer than 30 hours.

Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.

Make sure power fl ow to the wall outlet is “ON”.

Battery needs charging

Be sure to charge the battery after each use.

Battery is old and will not accept
full charge

Even with proper care, a rechargeable battery does not
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with
a Power Wheels

®

6 Volt (4,0 Amp/Hr.) battery with built-in

thermal fuse. Do not substitute parts.

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing
more than one rider at one time, exceeding the
40 lbs (18 kg) maximum weight capacity, or by towing
objects behind the vehicle.

Driving conditions are too stressful

Use only on generally level ground.

Sometimes the vehicle
doesn’t run, but other times
it does

Loose wire or connector

Check all wires around the motors and all connectors to
make sure they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

When the button is
pressed, the vehicle won’t
run without a push

Loose wire or connector

Check all wires around the motors and all connectors to
make sure they are tight.

“Dead Spot” on motor

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Battery’s thermal fuse
constantly "trips", but the
vehicle is not overloaded
nor the driving conditions
too severe

Damaged battery

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Loud clacking or grinding
noise from a motor-gearbox

Broken gears

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Charger gets warm
during use

It is normal for some chargers to get
warm during use and is not reason for
concern. Some chargers do not get
warm during use.

No action required.

If your charger does not get warm during use, it does not
mean that it is not working properly.

Battery makes a sizzling
or gurgling noise
when charging

It is normal for some batteries to make
noise and swell slightly while charging
and is not reason for concern.

No action required.

If your battery does not make noise or swell slightly
during charging, it does not mean that it is not accepting
the charge.

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