Troubleshooting guide – Frymaster Super Runner 38 Series User Manual

Page 13

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6. TROUBLESHOOTING GUIDE

These troubleshooting procedures must be carried out only be a Factory Authorized Service Center or a
local service company specializing in hotel and restaurant cooking appliances. The problems and
possible solutions given below cover those most commonly encountered.

FOR DETAILED TROUBLESHOOTING AND SERVICE-RELATED INFORMATION, CALL
THE DEAN SERVICE HOTLINE AT 1-800-551-8633.

PROBLEM

CORRECTIVE ACTION

Operator hears click sound
when the temperature
controller dial is turned but
vessel remains cold. No
evidence that elements are
warming the vessel.

With the power switch “ON”:

1. Manually reset the high temperature limit switch (push red button

on the panel above the drain valve). See Figure 6-1.

2. Check branch or main circuit breakers or fuses are not tripped or

blown.

Poor temperature control on
the cold side; excessive
warm-up time; temperature
recovery is slow or
inadequate when vessel is
loaded; or uneven heating.

Check thermostat adjustment:

1. Check that the thermostat bulb/probe in the vessel has not been

knocked loose from its operating position. It should be clamped to
the 2

nd

element with 1/16 inch spacing. See Figure 6-2.

2. Place the sensing bulb of a high quality immersion thermometer

about 1-1/2 inches above the thermostat sensing bulb and set the
temperature controller dial to 350°F.

3. Wait at least 30 minutes for the oil temperature to stabilize.
4. If temperature is not within +/- 10°F of the dial setting, call

service for a new operating thermostat/temperature controller.

Poor temperature control on
the hot side; excessive
temperature

overshooting

during warm-up; scorching;
overheating; or high limit
switch must be reset often.

Check thermostat adjustment:

1. Check that the thermostat bulb/probe in the vessel has not been

knocked loose from its operating position. It should be clamped to
the 2

nd

element with 1/16 inch spacing.

2. Place the sensing bulb of a high quality immersion thermometer

about 1-1/2 inches above the thermostat sensing bulb and set the
temperature controller dial to 350°F.

3. Wait at least 30 minutes for the oil temperature to stabilize.
4. If temperature is not within +/- 10°F of the dial setting, call

service for a new operating thermostat/temperature controller.

High Limit

Reset Switch

Sensing Bulb in

Fryer Vessel

Drain
Valve

Figure 6-1

Figure 6-2

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