Problems and solutions guide – Fisher-Price H4803 User Manual

Page 26

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Vehicle runs sluggishly

Undercharged battery

Charge the battery. A new battery should have been

charged for at least 18 hours before using the vehicle for

the first time. After first-time use, recharge the battery for

at least 14 hours after each use. Never charge the battery

longer than 30 hours.

Check all connectors. Make sure the charger connector

is tightly plugged into the battery and that the charger is

plugged into the wall.

Make sure power flow to the wall outlet is “ON”.

Battery needs charging

Be sure to charge the battery after each use.

Battery is old and will not

Even with proper care, a rechargeable battery does not

accept full charge

last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with a
Power Wheels

®

12 Volt battery. Do not substitute parts.

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing

more than one rider at one time, exceeding the 130 lbs.

maximum weight capacity, or by towing objects behind the

vehicle. If the vehicle is overloaded, the built-in thermal fuse in

the battery may "trip", and automatically shut down operation of

the for approximately 25 seconds. Adjust the driving conditions

to prevent repeated automatic shutdowns.

Driving conditions are too stressful

Use only on generally level ground.

Sometimes the vehicle doesn’t

Loose wire or connector

Check all wires around the motors and all connectors to

run, but other times it does

make sure they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

When the foot pedal is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

the vehicle won’t run without

to make sure they are tight.

a push

“Dead Spot” on motor

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Battery’s thermal fuse constantly

Damaged battery

Contact your local Power Wheels

®

authorized service

"trips", but the vehicle is not

center for diagnosis and repair.

overloaded nor the driving
conditions too severe

Child is switching between

Teach your child to stop the vehicle before switching

FORWARD and REVERSE

direction.

without

stopping

Loud clacking or grinding

Broken gears

Contact your local Power Wheels

®

authorized service

noise from a motor-gearbox

center for diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get

No action required.

warm during use and is not reason

for concern. Some chargers do not

If your charger does not get warm during

get warm during use.

use, it does not mean that it is not working properly.

Battery makes a sizzling or

It is normal for some batteries to

No action required.

gurgling noise when charging

make noise and swell slightly while

charging and is not reason for concern.

If your battery does not make noise or swell slightly

during charging, it does not mean that it is

not accepting the charge.

PROBLEM

POSSIBLE CAUSE

SOLUTION

PROBLEMS AND SOLUTIONS GUIDE

26

H4807pr-0922

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