Problems and solutions guide, Problem possible cause solution – Fisher-Price 76921 User Manual

Page 20

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Problem

Possible Cause

Solution

Sometimes the vehicle doesn’t

Loose wire or connector

Check all wires around the motor and all connectors to

run, but other times it does

make sure they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

Authorized Service

Center for diagnosis and repair.

When the handlebar button is

Loose wire or connector

Check all wires around the motor and all connectors

pressed,the vehicle won’t run

to make sure they are tight.

without a push

“Dead Spot” on motor

Contact your local Power Wheels

®

Authorized Service

Center for diagnosis and repair.

Vehicle constantly blows fuses

Wrong type of fuse used

Your vehicle requires a Power Wheels

®

25 amp

fuse in the battery. Make sure the Power Wheels

®

25 amp fuse is properly installed in the battery. Do not
substitute parts.

Loud clacking or grinding

Broken gears

Contact your local Power Wheels

®

Authorized Service

noise from motor-gearbox

Center for diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get

No action required.

warm during use and is not reason
for concern. Some chargers do not

If your charger does not get warm during

get warm during use.

use, it does not mean that it is not working properly.

Battery makes a sizzling or

It is normal for some batteries to

No action required.

gurgling noise when charging

make noise and swell slightly while
charging and is not reason for

If your battery does not make noise or swell slightly

concern. Some batteries do not

during charging, it does not mean that it is

make noise or swell while charging.

not accepting the charge.

20

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest Authorized
Service Center (see page 22) or contact Power Wheels

®

Consumer Relations toll-free at 1-800-348-0751

.

Hint: For faster service when calling Consumer Relations, completely charge the battery before calling and have the
following available by the phone:
• vehicle,
• vehicle model number (see sticker on underside of vehicle body),
• vehicle production run number (see sticker on underside of vehicle body),
• Phillips screwdriver, slotted screwdriver and needle-nose pliers with plastic or rubber handles,
• an extra Power Wheels

®

25 amp fuse is helpful.

Problems and Solutions Guide

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