GE PNSF31Z01 - Manual (Page 19)

Before you call for service…
Customer Ser
vice
Tr
oubleshooting T
ips
Operating Instr
uctions
Safety Infor
mation
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Problem Possible Causes What To Do
Water feels slippery Absence of hardness • This is normal.
after installation of minerals
water softening system
Water softening system Water softening system • Does not use much salt
not using any salt is a “demand” unit to regenerate—very
efficient.
Possible salt bridge • See the Care and Cleaning
section.
Possible plugged nozzle • See the Care and Cleaning
and venturi section.
Water is blue color Acidic water in • Have the water tested
after water softening copper plumbing at once.
system was installed
WARNING:
Do not drink the water until
problem has been corrected.
Water softening system Meter turbine stuck • Call for service.
not regenerating
Sensor wire corroded • Call for service.
Face plate defective • Call for service.
No power to unit • Check the circuit breaker
or fuses.
Cloudiness on Combination of soft • This is called etching and
glassware water and too much is permanent. To prevent
(automatic detergent this from happening, use
dishwashers) less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Salty tasting water Low water pressure • Check pressure; should be
after installation minimum 20 psi.
Restricted drain hose • Clean and reconnect hose.
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