Before you call for service, Trouble- shooting tips – GE ZET3038 User Manual

Page 42

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PROBLEM

POSSIBLE CAUSE

(LOCK) LIGHT

• The oven door is locked because the temperature inside the oven

IS ON WHEN YOU

has not dropped below the locking temperature. Press the CLEAR/OFF

WANT TO COOK

pad. Allow the oven to cool.

IN THE OVEN

DISPLAY SHOWS

• A temperature was set outside the allowable range of 170°F–550°F.

“ERR”

Set the temperature between 170°F–550°F.

OVEN LIGHT

• Light bulb is loose or defective. Tighten or replace the bulb.

DOES NOT WORK

• Pad operating light is broken. Call for service.

“F— AND A NUMBER

• You have a function error code. Press the CLEAR/OFF pad. Allow the

OR LETTER” FLASH

oven to cool for one hour. Put the oven back into operation.

IN THE LOWER OVEN • If the function code repeats, disconnect all power to the oven for at

DISPLAY

least 30 seconds and then reconnect power. If the function error
code repeats, call for service.

POWER OUTAGE,

• Power outage or surge. Reset the clock. If the oven was in use,

CLOCK FLASHES

you must reset it by pressing the CLEAR/OFF pad, setting the
clock and resetting any cooking function.

STEAM FROM

• When using the convection or speedcook feature, it is normal

THE VENT

to see steam coming out of the oven vent. As the number of shelves
or amount of food being cooked increases, the amount of visible
steam will increase. This is normal.

“BURNING” OR

• This is normal in a new oven and will disappear in time. To speed

“OILY” ODOR

the process, set a self-clean cycle for a minimum of 3 hours. See the

EMITTING FROM

Using the Self-Cleaning Oven section.

OVEN VENT

STRONG ODOR

• An odor from the insulation around the inside of the oven is normal

IN THE OVEN

for the first few times the oven is used. This is temporary.

FAN NOISE

• A cooling fan or a convection fan (depending on the function you

WHEN USING

are using) may automatically turn on. This is normal. The cooling

THE OVEN

fan will turn on to cool internal parts. It may run for up to 1-1/2 hours
after the oven is turned off. The convection fan will cycle on and off
until the function is over or the door is opened.

OVEN DOOR

• The lower oven racks are in the upper oven or the upper oven racks

DOES NOT SHUT OR

are in the lower oven. Place the correct racks in the correct oven.

RACKS DO NOT FIT

On double wall ovens, the rack design is unique for the upper

PROPERLY ON A

Trivection™ oven. Due to this, the upper oven racks and the

DOUBLE WALL OVEN

lower oven racks are not interchangeable.

Before You Call For Service…

Trivection

Wall Oven

Trouble-
shooting
tips

42

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