Troubleshooting tips, Before you call for service – GE 49-80038 User Manual

Page 22

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22

Customer Service

Tr

oubleshooting T

ips

Care and Cleaning

Operating Instructions

Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

Surface units not

The surface units are

• With the controls off, check to make sure the surface

functioning properly

not plugged in solidly.

unit is plugged completely into the receptacle.

The surface unit controls

• Check to see the correct control is set for the surface

improperly set.

unit you are using.

The drip pans are not set

• With the controls off, check to make sure the drip

securely in the cooktop.

pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.

The display goes

Power surge.

• Disconnect power at the fuse box or circuit breaker

blank or indicator

for at least 10 seconds. Turn power on and power

lights come on when

up your range. If the indicator lights are still on,

range is not in use

call for service.

Clock and timer do

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

not work

inserted in the electrical outlet.

grounded outlet.

A fuse in your home

• Replace the fuse or reset the circuit breaker.

may be blown or the
circuit breaker tripped.

Oven controls improperly set.

• See the Using the clock and timer section.

Oven light does

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

Switch operating light

• Call for service.

is broken.

Oven will not work

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit
breaker tripped.

Oven controls improperly set.

• See the Using the oven section.

Door left in the locked

• If necessary, allow the oven to cool then unlock

position.

the door.

Food does not bake

Oven controls improperly set.

• See the Using the oven section.

or roast properly

Shelf position is incorrect

• See the Using the oven section.

or the shelf is not level.

Incorrect cookware or

• See the Using the oven section.

cookware of improper
size being used.

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

adjustment.

section.

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