Before you call for service – GE GNSR2140 User Manual

Page 18

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Operating Instructions

Safety Instructions

Consumer Support

Tr

oubleshooting T

ips

Before you call for service…

18

OTHER

Possible Causes

What To Do

Labels on the exterior

Occasionally the adhesive

Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does

the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly

release the adhesive easily, without damaging the surface
of the washer.

NOISE

Possible Causes

What To Do

Washer is noisy

Washer is uneven

To level the front of the washer, adjust the front leveling

legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4

″ (11 cm) and set down.

Washer load is unbalanced

Push the Cycle knob in to stop the washer, open the lid

and redistribute the load evenly. Close the lid and restart.

Shipping rod is still assembled

To remove shipping rod from washer, pull yellow tag and

in unit

attached rod from the bottom right hand side of washer.

Washer is sitting too close to wall, •

Pull washer away from the wall; about 4

″ (11 cm)

causing knocking during cycle

is needed.

Whistle or knock during fill

Normal sounds during fill include the water filling

in through the house plumbing. As the water pressure
goes up and down, a knock or hammer can develop.
Make sure the water faucets are fully turned on.

Clanking or clunking

Many washers have features such as pulse agitation and

pauses during rinse and spin for reduced clothes wear
and to reduce likelihood of soap residue. These short
pauses of less than 1 minute are normal and will reduce
clothing wear and increase water extraction. Sounds such
as a metallic knock, double knock or metallic clunk occur
when the washer transitions from a stop or paused state
to running or spinning. They occur several times per cycle
after speed changes or pauses.

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