Troubleshooting tips, Before you call for service – GE ADW1000 User Manual

Page 13

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Problem

Possible Causes

What To Do

Dishwasher won’t run

Fuse is blown, or the

Replace fuse or reset circuit breaker. Remove any other appliances

circuit breaker tripped

from the circuit.

Try resetting the START/RESET pad.

Power is turned off

In some installations, power to the dishwasher is provided through a wall

switch, often located next to the disposer switch. Make sure it is on.

Noise

Some of the sounds

Soft food disposal shredding action.

you’ll hear are normal

Drain valve opening to pump water out.
Timer control as cycle progresses.
Detergent cup opening.
The motor stopping during the drying period.
Water draining out of tub immediately after touching the START/RESET pad.

Utensils are not secure

Make sure everything is secured in dishwasher.

in rack or something small
has dropped into rack
Rattling dishes when

Make sure dishes are properly loaded. See the Loading the

the spray arm rotates

dishwasher racks section.

Motor hums

Dishwasher has not been used on a regular basis. If you do not use

your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist.

Water standing in

This is normal

A small amount of clean water around the outlet on the tub bottom

the bottom of the tub

at the back of the tub keeps the water seal lubricated.

Water won’t pump

Drain is clogged

If you have an air gap, clean it.

out of the tub

Check to see if your kitchen sink is draining well. If not, you may need

a plumber.

If the dishwasher drains into a disposer, run disposer clear.

Suds in the tub

Correct detergent

Use only automatic dishwasher detergents to avoid sudsing.

wasn’t used

Cascade

®

, Cascade

®

Complete and Electrasol

®

Automatic Dishwashing

Detergents have been approved for use in all GE dishwashers.

To remove suds from the tub, open the dishwasher and let suds

dissipate. Add 1 gallon of cold water to the tub. On Models with a Dial:
Close and latch the dishwasher. Pump out water by slowly turning the
Dial until a drain period is reached. Repeat if necessary. On Models with
Electronic Control: Pump out water by pressing the START/RESET pad,
then 10 seconds later, press START/RESET pad again. Repeat if necessary.

Rinse agent was spilled • Always wipe up rinse agent spills immediately.

Stained tub interior

Some tomato-based

Use of the RINSE ONLY cycle after adding the dish to the load

foods can cause reddish can decrease the level of staining. GE recommends Cascade

®

stains

Plastic Booster to help remove these types of stains.

Tea or coffee stains

Remove the stain by hand, using a solution of 1/2 cup bleach

and 3 cups warm water.

WARNING

Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.

An overall yellow or

A special filter in the water supply line is the only way to correct

brown film can be

this problem. Contact a water softener company.

caused by iron deposits
in water
White film on inside

GE recommends Jet-Dry

®

or Cascade Crystal Clear

®

to help

surface—hard water

prevent hard water mineral deposits from forming.

minerals

Run dishwasher with citric acid to remove mineral deposits. Citric

acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.

Consumer

S

uppor

t

Tr

oubleshooting

Tips

Operating

Instructions

Safety

Instructions

13

Before you call for service…

ge.com

Troubleshooting Tips
Save time and money! Review the charts on
the following pages, or visit ge.com. You may
not need to call for service.

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