Before you call for service – GE JGBP31 User Manual

Page 48

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48

Before you call for service…

Problem

Possible Causes

What To Do

Excessive smoking

Excessive soil.

• On models with touch pads, touch the Clear/Off pad.

On models with an OVEN TEMP knob, turn it to OFF.
Open the windows to rid the room of smoke. Wait until
the SELF CLEAN light goes off. Wipe up the excess soil
and reset the clean cycle.

Oven door will not open

Oven too hot.

• Allow the oven to cool below locking temperature.

after a clean cycle

Oven not clean after

Oven controls not properly set.

• See the Using the self-cleaning oven section.

a clean cycle

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean cycle.

Heavily soiled ovens may need to self-clean again or for
a longer period of time.

Oven door will not

Oven is too hot.

• Allow the oven to cool below locking temperature.

unlock (on models

Do not lock the door with the door latch except when

with a door latch)

using the self-clean feature.

Self clean light (on

The OVEN TEMP knob has not

•Set the OVEN TEMP knob to CLEAN. See the Using the

some models) blinks

been set to CLEAN when the

self-cleaning oven section.

when trying to set a

latch was moved to the right.

self clean cycle

The latch was not moved to the

Move the latch to the right as far as it will go. See the

right when the OVEN TEMP knob

Using the self-cleaning oven section.

was set to CLEAN.

Self clean light (on

A power interruption occurred.

Turn the OVEN TEMP knob to OFF and move the latch

some models) blinks

to the left as far as it will go. Reset the range controls

during self clean cycle

to the desired settings. See the Using the self-cleaning
oven section.

“Door” appears in the

Self-cleaning cycle has been

•Move the latch handle all the way to the right.

display

(on some models)

selected but the latch handle
was not moved all the way
to the right.

Latch handle was moved to the

• Move the latch handle to the right only when setting

right but a program other than

the self-cleaning cycle.

self-cleaning was selected.

“F—and a number or

On models with a door latch,

• The latch may have been moved, even if only slightly,

letter” flash in the display

if a function error code appears

from the locked position. Make sure the latch is moved

(on some models)

during the self-cleaning cycle,

to the right as far as it will go.

check the oven door latch.

You have a function error code.

• Touch the Clear/Off pad. Allow the oven to cool for

one hour. Put the oven back into operation.

If the function code repeats.

• Disconnect all power to the range for 5 minutes

and then reconnect power. If the function error
code repeats, call for service.

Troubleshooting Tips

Operating

Instructions

Safety Instructions

Care and Cleaning

Installation

Instructions

Tr

oubleshooting T

ips

Consumer Support

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