Troubleshooting – Gemini Industries Gemtek PT300 User Manual

Page 21

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17

Troubleshooting

P

ROBLEM

S

OLUTIONS

Buttons not working

Make sure battery is properly inserted.

Make sure the unit is charged.

Unable to find GPS signal

Make sure unit is in an unobstructed area. For best
results turn unit Off, go outside, and turn unit On.

Unable to find GSM signal

Make sure cellular service is available where you are
located.

Speed Dial 1 & 2 not work-
ing
(Speed Dial 3 is reserved for
Gemini Customer Service)

Make sure you have properly set and stored valid
and working phone numbers. Login to your Gemini
account online at www.geminitracking.com to
confirm.

SOS Button not working

Make sure unit is charged.

Make sure contacts have been set to receive alert.
Login to your online account to confirm.

Incoming calls hard to hear

Press “Volume/Test” Button to adjust sound level
during the phone call. (Volume adjustment
sequence: Medium → High → Low)

For any issues not listed here, please login to your account at
www.geminitracking.com and refer to the online Help.

User Manual.indd 17

2/2/06 10:27:55 AM

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