Getting help – Gateway DVD Player User Manual
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www.gateway.com
Getting help
If the troubleshooting information in this chapter does not solve your problem:
■
Review this manual for information that can help you.
■
If you need tutorial help setting up your system, contact Answers by Gateway at
www.gateway.com/answers
. A fee may apply.
■
Visit the Gateway eSupport Web site at
support.gateway.com
. Gateway's online
support is available 24 hours per day, 7 days per week.
■
Call Gateway’s toll-free telephone support. Toll-free support for your product is for
technical problems only, not tutorial help. Telephone support is available 7 days per
week, from 7:00 a.m. to 9:00 p.m. Central Time. Contact Gateway Technical Support
at 888-737-6949. TDD technical support (for the hearing impaired) is available
weekdays from 6:00 a.m. to 8:00 p.m. Central Time, and weekends from 6:00 a.m. to
5:00 p.m. Central Time.