Troubleshooting tips, Before you call for service – GE GNSL05CBL (REV. 2) User Manual

Page 12

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12

Before you call for service…

Problem

Possible Causes

What To Do

Water contains tiny

New filter cartridges contain

Turn on the filtered water faucet and allow these

black particles

activated carbon, which is a

harmless carbon particles to purge from the cartridge.

harmless black powder.

Turn off the faucet when the water is clear.

Water has air bubbles

Air in system after installation.

Will go away after water runs for a while.

and is cloudy

Indicator light on the

Six months usage has occurred.

Replace both filter cartridges and batteries in the

faucet base is flashing

This is the maximum life of the

battery pack.

(not available on all models) filter cartridges.

Indicator light on the

The faucet base lead wire

Connect.

faucet base is not working

is not connected to the battery

(not available on all models) pack lead wire.

Batteries may need to be

Observe orientation markings on the holder and install

replaced or they may have been

correctly. Replace batteries if they are old.

installed incorrectly.

Lead wires damaged.

Inspect and repair as needed.

Chlorine taste and/or

The filter cartridges are no

Replace both filter cartridges.

odor in the product water

longer removing chlorine
from the water supply.

Water dispenses

Filter may have an integral

A slower flow (approx. 0.6 g/min.) is normal with this

very slowly

flow restrictor.

style of filter. If flow rate is unacceptable, replace the
filters with ones that do not have integral flow restrictors
(Filter Number FXUTC).

The filters have been installed

A six-month change-out period is recommended.

for too long.

Replace both filter cartridges.

The filter cartridges have

High sediment levels can cause premature clogging.

become clogged.

Replace both filter cartridges.

Fittings are leaking

Tubing may not be installed

Fully follow the installation instructions (page 9) and

properly.

be sure the tubing is installed to the proper depth.

Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.

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