Caller id (cid), Telephone operation, Changing the handset battery – GE 00006068 User Manual

Page 2: Causes of poor reception, General product care, Service, Limited warranty, Accessory information, Call waiting caller id, Display and caller id messages

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NOTE: You can still page the handset if the ringer is

turned off. If the handset battery is dead, the Paging

feature will not work.

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID

features, you must subscribe to either the standard

Name/Number Caller ID Service or Call Waiting Caller

ID Service. To know who is calling while you are on the

phone, you must subscribe to Call Waiting Caller ID

Service.

Deleting All CID Records

1. Make sure the phone is

OFF (not in TALK mode).

2. Use the CID/VOL (3 or 4) button to display any Caller ID record.
3. Press and hold the CHAN/DELETE button until unit beeps

DELETE

ALL? shows in the display.

4. Press CHAN/DELETE again to erase all records. You will hear a

confirmation tone. The display shows

NO CALLS.

NOTE: Press the EXIT/TONE* key to return to the standby

mode.

Memory

Store up to ten 24-digit numbers in memory for quick dialing. This

memory feature is in addition to the 40 Caller ID records that can be

stored in memory.

Storing a Name and Number in Memory

1. Make sure the phone is

OFF (not in TALK mode).

2. Press the MEM button.
3. Press a number (0-9) to store the dialed number in that memory

location. If the memory location is occupied, the memory location

and stored name and number appear on the screen.

NOTE: If the memory location is occupied, the memory

location number and stored name and telephone number

shows in the display. If the memory location is empty,

EMPTY shows in the display.

4. Press the MEM button again. The display shows

ENTER NAME.

NOTE: If you don’t want to enter the name, skip step 5.

5. Use the handset number keypad to enter a name (up to 15

characters). More than one letter is stored in each of the number

keys. For example, to enter Bill Smith, press the 2 key twice for

the letter B. Press the 4 key 3 times for the letter I. Press the 5 key

3 times for the letter L, and wait for 1 second. Press the 5 key 3

times for the second letter L, and press the 1 key to insert a space

between the first and last name. Press the 7 key 4 times for the

letter S; press the 6 key once for the letter M; press the 4 key 3 times

for the letter I; press the 8 key for the letter T; press the 4 key twice

for the letter H.

NOTE: If you make a mistake press the CHAN/DELETE

button to backspace and erase the wrong character(s)

or number(s).

6. Press the MEM button again to save the name. The display shows

ENTER TEL NUMBR.

7. Use the touch-tone pad to enter the telephone number you want to

store (up to 24 digits).

NOTE: The system treats PAUSES as delays or spaces in

the dialing sequence.

8. Press MEM again to store the number. You will hear a confirmation

tone.

Storing the Last Number Dialed

1. Repeat steps 1 through 6 in Storing a Name and Number in

Memory.

2. Press the REDIAL button.
3. Press the MEM button to store the number. You will hear a

confirmation tone.

To replace an old number with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and Number in

Memory.

2. Press the REDIAL button.
3. Press the MEM button, and

REPLACE MEMO? shows in the display.

4. Press the MEM button again to replace the old number with the

new number. You will hear a confirmation tone.

Inserting a Pause in the Dialing Sequence

Press and hold the PAUSE# button for two seconds to insert a delay in

the dialing sequence of a stored telephone number. A pause is needed

to wait for a dial tone (for example after you dial 9 for an outside

line, or to wait for a computer access tone). A pause shows on the

display as a

P . Each pause counts as 1 digit in the dialing sequence.

If you need a longer pause, press and hold the PAUSE# button for two

seconds, release and repeat.

Changing a Stored Number

1. Repeat steps 1 through 7 in Storing a Name and Number in

Memory.

REPLACE MEMO? shows in the display.

2. Press the MEM button to store the number. You will hear a

confirmation tone.

Reviewing and Deleting Stored Numbers

1. Press the MEM button.
2. Use the CID/VOL (3 or 4) button to scroll to the desired memory

location or press the desired memory location (0-9).

3. While the entry is displayed, press the CHAN/DELETE button to

delete the entry. The display shows

DELETE?.

4. Press CHAN/DELETE again to confirm. The display shows

DELETED.

You will hear a confirmation tone.

Dialing a Stored Number

1. Make sure the phone is

ON by pressing the TALK/CALL BACK button.

2. Press the MEM button.
3. Press the number (0-9) for the desired memory location. The

number dials automatically.

-OR-

1. Make sure the phone is

OFF (not in TALK mode).

2. Press the MEM button.
3. Use the CID/VOL (3 or 4) button to scroll through the numbers

stored in memory until the desired number is shown.

4. Press TALK/CALL BACK. The number dials automatically.

Chain Dialing from Memory

Use this feature to make calls which require a sequence of numbers,

such as using a calling card for a frequently called long distance

number. You simply dial each part of the number sequence from

memory. The following example shows how you can use chain dialing

to make a call through a long distance service:

The Number For

Memory Location

Long distance access number

7

Authorization code

8

Frequently called long distance number

9

1. Make sure the phone is

ON by pressing the TALK/CALL BACK button.

2. Press the MEM button and then press the 7 key.
3. When you hear the access tone, press MEM again and then press

the 8 key.

4. At the next access tone, press MEM and then the 9 key.

TIP: Wait for the access tones before pressing the MEM

button, or your call may not go through.

Turning Off the Alarms

After the wake mode is activated, to turn off the alarm, press the off,

alarm 1, or alarm 2 buttons. The alarm setting is retained and comes

on the next day.

NOTE: If you do not want the alarm to be activated on

the next day press and hold the alarm 1, or alarm 2

button while in standby mode, until ALARM1 (or 2) OFF

s

hows in the display.

Setting the Snooze Timer

1. Press and release the set button.
2. Press and release the snooze button.

SNOOZE TIMER shows in

the display.

3. Press and release the tune + or - button to set the snooze time in

1 minute increments up to 59 minutes or press and hold to scroll

through the snooze time settings quickly. (The default is 9 minutes.)

4. Press the set button to save the snooze setting.

Snooze Timer

After the wake mode is activated, you can silence it by pressing the

snooze button. You may use the snooze feature repeatedly.

NOTE: The alarm icon will blink while snooze mode is

active.

Using the Sleep Timer

Use the sleep timer to play the radio for a desired amount of time

(increments of 15 minutes up to two hours), and then have it shut off

automatically. The default sleep time is 59 minutes.
1. Press the sleep button repeatedly to select the desired sleep

timer setting. Each press of the button will decrease the setting by

15 minutes.

2. The radio turns on automatically and the timer starts after you’ve

selected the desired setting.

NOTE: To review the current sleep timer setting, press

and release the sleep button.

3. To cancel the sleep timer and turn the radio off, press snooze or

audio on/off.

Telephone Operation

NOTE: When the handset has picked up the telephone

line, PHONE IN USE displays on the base unit. Also, if

your house has parallel phone connected to the same

telephone and when the parallel phone is using the

telephone line, LINE IN USE displays on the base unit.

Making a Call

1. Press the TALK/CALL BACK button and dial the desired number.

-OR-

To perform preview dial, dial the number first then press the TALK/

CALL BACK button.

2. To hang up, press the TALK/CALL BACK button or place the handset

in the base cradle.

IMPORTANT: If the power in your home goes out, the

backup battery powers only the base, NOT the phone.

Redial

Press the REDIAL button to quickly dial the last number you called (up

to 32 digits).
If you get a busy signal, and want to keep dialing the number, press

REDIAL to dial the number again.

Receiving a Call

1. To answer a call press the TALK/CALL BACK button on the handset

before you begin speaking.

2. To hang up, press the TALK/CALL BACK button or place the handset

in the base cradle.

NOTE: The radio will automatically mute to allow ring

tone for incoming call or whenever the phone is in use.

If desired, press the audio on/off button to unmute radio

during a call.

Flash

If you subscribe to the combined Call Waiting Caller ID service from

your local telephone company you will receive Caller ID information

(if available) on Call Waiting calls. During a phone call, you will hear

a beep to indicate another call is waiting on the line and Caller ID

information for the waiting call shows on the handset display. To

connect the waiting call, press the FLASH/CALL WAIT/PROGRAM

button on the handset and your original call is put on hold. You may

switch back and forth between the two calls by pressing the FLASH/

CALL WAIT/PROGRAM button.

TIP: Do not use the TALK/CALL BACK button to activate

custom calling services such as call waiting, or you’ll

hang up the phone.

Handset Volume

When the TALK/CALL BACK button is depressed to make a call, press

the CID/VOL (3 or 4) on the handset to adjust the volume of the

handset’s earpiece. There are four settings. Press the right arrow to

increase the volume and left arrow to decrease the volume. You will

see the volume setting on the handset display. VOL 4 is the maximum

and VOL 1 is the minimum.

Channel Button

While talking on the phone, you might need to manually change the

channel in order to reduce static caused by applicances, such as baby

monitors, garage door openers, microwave ovens, or other cordless

phones. Press and release the CHAN/DELETE button to move to the

next clear channel.

Temporary Tone

This feature is useful only if you have pulse (rotary) service. Temporary

Tone Dialing enables pulse (rotary) service phone users to access

touchtone services offered by banks, credit card companies, etc. For

example, when you call your bank you may need to enter your bank

account number. Temporarily switching to touchtone mode allows you

to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the EXIT/TONE* button on the

handset to temporarily change from pulse dialing to tone dialing.

3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse

(rotary) dialing mode.

Exit

Press the EXIT/TONE* button to cancel any command you initiated.

Ringer Switch

The RINGER switch must be ON for the handset to ring during

incoming calls.

Paging the Handset

This feature helps to locate a misplaced handset.
Press the page button on the base. The handset will beep for about

two minutes or until you press TALK on the handset or press the page

button on the base.

Changing the Handset Battery

CAUTION: To reduce the risk of fire or personal

injury, use only the Thomson Inc. approved

Nickel-metal Hydride battery model 5-2705 that is

compatible with this unit.

1. Make sure the telephone is

OFF (not in TALK mode) before you

replace battery.

2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery

compartment and remove the battery pack from the handset.

4. Insert the new battery pack and connect the cord to the jack inside

the battery compartment.

5. Put the battery compartment door back on.
6. Place handset in the base to charge.

Allow the handset battery

to properly charge (for 16 hours) prior to first use or when you

install a new battery pack. If you do not properly charge the

phone, battery performance will be compromised.

Battery Safety Precautions

• Do not burn, disassemble, mutilate, or puncture. Like other batteries

of this type, toxic materials could be released which can cause

injury.

• To reduce the risk of fire or personal injury, use only the

Nickel-

metal Hydride battery listed in the User’s Guide.

• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.

Caller ID Solutions

No Display
• The battery must be fully charged. Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet.

Disconnect the unit from the wall and plug it in again.

• You must be subscribed to Caller ID service from your local telephone company

in order to receive Caller ID records.

Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID

information during the silent period after the first ring. This message indicates

either the presence of noise on the line, or that an invalid message has been sent

from the telephone company.

Causes of Poor Reception

• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.

General Product Care

To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate

electrical noise (for example, motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth and never use a strong cleaning agent or abrasive powder

because this will damage the finish.

• Retain the original packaging in case you need to ship the phone at a later date.

Service

If trouble is experienced with this equipment, for repair or warranty information,

please contact customer service at

1-800-448-0329. If the equipment is causing

harm to the telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service

agents. Changes or modifications not expressly approved by Thomson Inc. could

void the user’s authority to operate this product. For instructions on how to obtain

service, refer to the warranty included in this guide or call customer service at

1-800-448-0329.
Or refer inquiries to:

Thomson Inc.

Manager, Consumer Relations

P O Box 1976

Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date

this product was purchased or received as a gift. This information will be valuable if
service should be required during the warranty period.

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.

(The warranty period for rental units begins with the first rental or 45 days from
date of shipment to the rental firm, whichever comes first.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit. The exchange unit

is under warranty for the remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided

with the product. We recommend using the original carton and packing
materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is

evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:

Thomson Inc.

11721 B Alameda Ave.

Socorro, Texas 79927

• Pay any charges billed to you by the Exchange Center for service not covered

by the warranty.

• Insure your shipment for loss or damage. Thomson Inc accepts no liability in

case of damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding

operating instructions and user controls. Any additional information, should be
obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed with your unit.

It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.

Limitation of Warranty:

• The warranty stated above is the only warranty applicable to this product.

All other warranties, express or implied (including all implied warranties of

merchantability or fitness for a particular purpose) are hereby disclaimed.

No verbal or written information given by Thomson Inc., its agents, or

employees shall create a guaranty or in any way increase the scope of this

warranty.

• Repair or replacement as provided under this warranty is the exclusive

remedy of the consumer. Thomson Inc. shall not be liable for incidental or

consequential damages resulting from the use of this product or arising

out of any breach of any express or implied warranty on this product. This

disclaimer of warranties and limited warranty are governed by the laws of

the state of Indiana. Except to the extent prohibited by applicable law, any

implied warranty of merchantability or fitness for a particular purpose on

this product is limited to the applicable warranty period set forth above.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or

consequential damages, or limitations on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other

rights that vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

Time

Date

Number of calls

Caller ID name

Caller ID phone number

Accessory Information

To place order, have your Visa, MasterCard, or Discover Card ready and call

toll-free

1-800-338-0376. A shipping and handling fee will be charged upon

ordering. We are required by law to collect appropriate sales tax for each

individual state, country, and locality to which the merchandise is being

sent. Items are subject to availability.

DESCRIPTION

CATALOG NO.

Replacement Handset Battery Pack

5-2705

AC Power Adaptor

5-2769

This unit receives and displays information transmitted by your local

phone company. This information can include the phone number,

date, and time; or the name, phone number, date, and time.

Call Waiting Caller ID

Provided you subscribe to Call Waiting Caller ID service from your

phone company; if you receive an incoming call and you are already

on the phone, a beep indicates the presence of a Call Waiting call

on the line. Only the handset that is in use at the time of the call will

display and store the Call Waiting Caller ID information.
• When you hear the call waiting beep in the handset receiver, press

the FLASH/CALL WAIT/PROGRAM button to put the current call

on hold and answer the incoming call. Press FLASH/CALL WAIT/

PROGRAM again to return to the original call.

Receiving CID Records

When you receive a call, the Caller ID information is transmitted

between the first and second ring. The Caller ID information appears

on the display while the phone rings, giving you a chance to monitor

the information and decide whether or not to answer the call.

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID

memory stores the data for the 40 most recent calls you received so

you can see who called while you were unavailable. When the 41st

call is received, the oldest Caller ID record (1st call) is automatically

deleted.
You may review the stored information at any time. Calls received

since your last review show as

NEW in the display. Calls that have not

been previously reviewed but were received from the same number

more than once show as

REPT in the display.

Reviewing Caller ID Records

As calls are received and stored, the display is updated to let you know

how many calls have been received.
• Make sure the phone is

OFF (not in TALK mode).

• Press the CID/VOL (3) button to scroll through the call records from

the most recent to the oldest.

• Press the CID/VOL (4) button to scroll through the call records from

the oldest to the newest.

Dialing a Caller ID Number

1. Make sure the phone is

OFF (not in TALK mode).

2. Use the CID/VOL (3 or 4) button to display the desired Caller ID

record.

3. Press the TALK/CALL BACK button to dial the number.

NOTE: Depending on (a) how the incoming caller’s phone

number is formatted when it is received, and (b) whether

or not you previously pre-programmed your local area

code into the set up menu, you may need to adjust the

format of the incoming caller’s stored phone number

before making the call, press the FORMAT button to

adjust the number, and try again.

Available formats include:
Number of digits

Explanation

Example

Eleven digits

long distance code “1”

1-317-888-8888

+3-digit area code

+7-digit telephone number.

Ten digits

3-digit area code +

317-888-8888

7-digit telephone number.

Seven digits

7-digit telephone number.

888-8888

Storing CID Records in Internal Memory

You may also store CID information in the phone’s internal memory.

NOTE: It is important that you format CID records

correctly BEFORE storing in internal memory as you

cannot reformat CID records stored in memory.

1. Make sure the phone is

OFF (not in talk mode).

2. Press the CID/VOL (3 or 4) button until the desired Caller ID record

is displayed.

3. Press the MEM button.
4. Press a number (0-9) to store the number in that memory location.

You will hear a confirmation tone. Example, press the number 1 key

to store the record in memory location 1.

NOTE: If the memory location is occupied, REPLACE

MEMO? is displayed, and you must confirm replacement

by pressing the MEM button.
NOTE: Press the EXIT/TONE* button once to keep the

previous setting (making no changes) and return to the

menu.
NOTE: If the selected CID record contains any information

that is non-numeric, the unit will not allow this record to

transfer to the internal user memory. The handset will

display UNABLE TO STORE.

To Replace a Stored CID Record

1. Repeat steps 1 through 4 in Storing CID Records in Internal Memory.

After you enter the memory location,

REPLACE MEMO? shows in

the display.

2. Press the MEM button again, and the new Caller ID record replaces

the old memory in that location. You will hear a confirmation tone.

Deleting a CID Record

1. Make sure the phone is

OFF (not in TALK mode).

2. Use the CID/VOL (3 or 4) button to display the CID record you

want to delete.

3. Press CHAN/DELETE. The display shows

DELETE CALL ID?.

4. Press CHAN/DELETE again to erase the record and the next Caller

ID record shows in the display. You will hear a confirmation tone.

NOTE: Press the EXIT/TONE* key to return to the standby

mode.

Display and Caller ID Messages

The following indicators show the status of a message or of the unit.
BLOCKED CALL

The person is calling from a number that has been

blocked from transmission.

BLOCKED NAME

The persons name is blocked from transmission.

BLOCKED NUMBER

The person is calling from a number that has been

blocked from transmission.

CALL WAITING

Indicates a call is waiting on the line.

DELETE ALL?

Prompt asking if you want to erase all Caller ID

records.

DELETE CALL ID?

Prompt asking if you want to erase a Caller ID record.

DELETED

Prompt confirming the Caller ID record is erased.

EMPTY

Indicates a memory location is vacant.

END OF LIST

Indicates that there is no additional information in

Caller ID memory.

ENTER NAME

Prompt telling you to enter the name for one of the 10

memory locations.

ENTER TEL NUMBR

Prompt telling you to enter the telephone number for

one of the 10 memory locations.

INCOMPLETE DATA

Caller information has been interrupted during

transmission or the phone line is excessively noisy.

LOW BATTERY

Indicates the battery pack needs charged.

NEW

Indicates call or calls have not been reviewed.

NO CALLS

Indicates no calls have been received.

NO DATA

No Caller ID information was received.

PAGING

The PAGE button has been pressed on the base.

PRESS TALK KEY

Indicates the CID number is a Direct Dial Number

(DDN) and cannot be formatted.

REPT

Repeat call message. Indicates that a new call from

the same number was received more than once.

UNKNOWN NAME/

The incoming call is from an area not

CALLER/NUMBER

serviced by Caller ID or the information

was not sent.

Handset Sound Signals

Signal

Meaning

A long warbling tone (with ringer on)

Signals an incoming call

Three short beeps (several times)

Page signal

Single beep every 7 seconds

Low battery warning

Troubleshooting Guide

Cordless Phone Solutions

No dial tone
• Check installation:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base unit and the wall

phone jack.

• Connect another phone to the same modular jack; if the second phone doesn’t

work, the problem might be with your wiring or local service.

• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/CALL BACK button? Did the

charge/in use indicator come on? The battery may need to be charged.

• Place the handset in the base for at least 20 seconds.

Handset does not ring
• Make sure the RINGER switch on the handset is turned ON.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line. Try unplugging some phones.
• Check for a dial tone.

You experience static, noise, or fading in and out
• Change channels.
• Move closer to base. The handset might be out of range.
• Relocate the base. Make sure base is not plugged into an electrical outlet with

another household appliance.

• Charge the battery.

Unit beeps
• Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours.
• Clean the charging contacts on handset and base with a soft cloth.
• See solutions for “No dial tone.”
• Replace the battery.

Memory Dialing doesn’t work
• Make sure you programmed the memory location keys correctly.
• Did you follow proper dialing sequence?

Phone dials in pulse with tone service
• Make sure phone is in tone dialing mode.

Phone won’t dial out with pulse service
• Make sure phone is in pulse dialing mode.

NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.

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