Checking call status, Daily operation: checking call status – GE 10/02 Network User Manual

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Daily Operation: Checking Call Status

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Checking Call Status

Once your call job is complete, you will probably want to check the Call
Status, which will give you a complete report on the call job. Here’s how:

First, you must contact your PhoneTree Administrator or visit the Host
computer. Go to the Edit screen of the PhoneTree for which you want to
view the Call Status, and choose Call Options from the Setup menu.
Click on the Advanced Options tab and make sure that the Allow
Client to View Call Status
box is checked. This must be done on the
Host computer and cannot be done from within the PhoneTree Network
Client. You will only need to do this once for each PhoneTree.

Now, go back to the PhoneTree Network Client on your computer and
click the PhoneTree button on the main screen (PhoneTree Call Status).

Make sure this
box is checked.

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