Troubleshooting what do i do if – Geemarc RP7510 User Manual

Page 17

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14

Troubleshooting

What do I do if . . . ?

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Nothing happens when you dial

Is the machine plugged into your telephone socket?

6

Does your line accept tone dialling

1

‘00’ flashes
This means the machine’s using its own OGM1 outgoing message.

4

If you record a new OGM1, ‘00’ stops flashing.

5

‘Lo’ flashes
There's no battery or the battery's low.

2

The machine won’t answer calls

Is it plugged into the telephone socket?

6

Is it plugged into the mains and switched on?

2

Is it switched to answer calls? Press ON/OFF so that the
message display (‘00’ etc) is on.

8

If ‘FL’ is displayed, the memory’s full.

8

The machine answers but won’t take messages

Check OGM1 is set, not OGM2. (If OGM2 is set, the red
light flashes.)

8

Is it switched to answer calls? Press ON/OFF so that the
message display (‘00’ etc) is on.

8

If ‘FL’ is displayed, the memory’s full.

8

The machine keeps recording (‘--’ keeps flashing) when you pick
up another phone

Press and release the hang-up switch

9

Your messages are announced with the wrong time and day

Press SKIP to hear the time and day setting. If it's wrong,
reset the clock.

3

Remote access problems

Are you using a phone with Tone dialling?

10

Try to use a phone which sends a tone for as long as you
hold down the button. Most mobile phones have a ‘long
tone’ setting.

10

Did you leave more than 15 seconds between button presses?

10

Are you using the correct security code?

10

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