Troubleshooting tips, Before you call for service – GE 162D3907P004 User Manual

Page 11

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Consumer Support

Troubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

11

Before you call for service…

www.GEAppliances.com

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Refrigerator does not

Temperature control set to OFF.

Set the control to a temperature setting.

operate

Refrigerator is unplugged.

Push the plug completely into the outlet.

The fuse is blown/circuit

Replace fuse or reset the breaker.

breaker is tripped.

Vibration or rattling

Leveling legs need adjustment.

See Leveling Legs.

(slight vibration

Floor is weak or uneven.

Install on a floor strong enough to support the

is normal)

refrigerator fully loaded.

Motor operates for

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

long periods or cycles

is first plugged in.

cool down.

on and off frequently.

Often occurs when large

This is normal.

amounts of food are
placed in refrigerator.

Door left open.

Check to see if package is holding door open.

Hot weather or frequent

This is normal.

door openings.

Temperature controls

See About the controls.

set at the coldest
setting.

Fresh food compartment

Temperature control not set

See About the controls.

too warm

cold enough.

Warm weather or frequent

Set the temperature control one step colder.

door openings.

See About the controls.

Door left open.

Check to see if package is holding door open.

Chiller tray baffle is in

Slide the baffle to the IN position.

the OUT position.

See About the chiller tray baffle.

Fresh food compartment

Chiller tray baffle is in

Slide the baffle to the OUT position.

too cold

the IN position.

See About the chiller tray baffle.

Temperature control set

Set the temperature control one step warmer.

too cold.

See About the controls.

Frost or ice crystals

Door left open.

Check to see if package is holding door open.

on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Slow ice cube freezing

Temperature control not set

See About the controls.

cold enough.

Door left open.

Check to see if package is holding door open.

Ice trays not in contact with

Make sure the ice tray is contact with a

refrigerated surface.

refrigerated surface.

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