Before you call for service – GE JCB968 User Manual

Page 42

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Troubleshooting Tips

Before you call for service…

42

Consumer Support

Tr

oubleshooting T

ips

Care and Cleaning

Operating Instructions

Safety Instructions

Problem

Possible Causes

What To Do

Oven temperature

Oven thermostat

• See the Adjust the oven thermostat—Do it yourself!

too hot or too cold

needs adjustment.

section.

Oven will not work

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit
breaker tripped.

Oven controls improperly set.

• See the Using the oven section.

Oven too hot.

• Allow the oven to cool to below locking temperature.

Food does not bake

Oven controls improperly set.

• See the Using the oven section.

or roast properly

Rack position is incorrect

• See the Using the oven section.

or the rack is not level.

Incorrect cookware or

• See the Using the oven section.

cookware of improper
size being used.

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

adjustment.

section.

Food does not broil

Oven controls improperly set.

• Make sure you touch the BROIL HI/LO pad.

properly

Improper rack position

• See the Broiling Guide.

being used.

Cookware not suited for broiling.

Use the broiling pan and grid that came with your range.

The probe is plugged into the

• Unplug and remove the probe from the oven.

outlet in the oven (on some models).

Aluminum foil used on the

• See the Using the oven section.

the broiling pan and grid has
not been fitted properly and
slit as recommended.

In some areas the power

• Preheat the broil element for 10 minutes.

(voltage) may be low.

• Broil for the longest period of time recommended

in the Broiling Guide.

Storage drawer

Rear drawer support is

• Reposition the drawer. See the Storage Drawer

is crooked

on top of the guide rail.

Removal instructions in the Care and cleaning of
your range
section.

• Check to make sure drawer is properly seated

if removed.

Storage drawer

Power cord may be

• Reposition the drawer and power cord. See the

won’t close

obstructing drawer

Storage Drawer Removal instructions in the Care and

in the lower back

cleaning of your range section.

of the range.

Rear drawer support is

• Reposition the drawer. See the Storage Drawer

on top of the guide rail.

Removal instructions in the Care and cleaning of
your range
section.

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