Before you call for service – GE 5800 User Manual

Page 19

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Safety Instructions

Operating Instructions

Care and Cleaning

Tr

oubleshooting T

ips

Consumer Support

Before You Call For Service…

ge.com

Troubleshooting Tips

Problem

Possible Causes

What To Do

Zoneline does

The unit is

• Make sure the Zoneline plug is pushed completely

not start

unplugged.

into the outlet.

The fuse is blown/circuit

• Check the house fuse/circuit breaker box and replace

breaker is tripped.

the fuse or reset the breaker.

The unit is waiting for

• This is normal. The Zoneline will start again after

the compressor overload

it resets.

protector to reset.

Power failure.

• There is an automatic delay start feature that may not

allow the unit to start, after power is restored and the
unit is turned back on, for approximately 30 seconds.

• There is a protective time delay (up to 3 minutes) to

prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.

The current interrupter

• Press the RESET button located on the power cord plug

device is tripped.

or the box near the plug.

• If the RESET button will not stay engaged, discontinue use

of the Zoneline and contact a qualified service technician.

Zoneline does not cool

Indoor airflow

• Make sure there are no curtains, blinds or furniture

or heat as it should

is restricted.

blocking the front of the Zoneline.

Outdoor airflow is

• Make sure the rear grille is not restricted. This can cause

restricted or recirculated.

the unit to cycle off due to the compressor overload.

• Outdoor grille must have a minimum of 65% free area.

Non-GE grilles may be too restrictive for proper
performance. Consult your salesperson for assistance.

The temp control may

• Turn the control to a lower or higher setting.

not be set high enough.

NOTE: The temperature limiter may be limiting the temperature range.

The air filter is dirty.

• Clean the filter at least every 30 days.

See the Operating Instructions section.

The room may have

• When the Zoneline is first turned on you need to

been hot or cold.

allow time for the room to cool down or warm up.

Outdoor air is

• Set the vent control to the CLOSE position.

entering the room.

Burning odor at the start

Dust is on the surface

• This can cause a “burning” odor at the beginning of

of heating operation

of the heating element.

the heating operation. This odor should quickly fade.

The air is not always

The heat pump is not

• This is normal. The heat pump will produce warm air

cool or hot during

producing hot air.

but not as hot as air produced when the higher-cost

operation

electric heat is used.

The fan switch may be

• This causes the fan to blow room temperature air

set at continuous fan

even when the compressor or heater cycles off.
The continuous air movement provides better
overall temperature control.

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